Customer Service Representative/Commercial & Office Cleaning

Ashley Cole

Customer Service Representative

Experienced in housekeeping and customer service,

maintaining cleanliness, stocking supplies, and resolving conflicts effectively. Dedicated to ensuring customer satisfaction through proactive problem-solving and maintaining professionalism under pressure.

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47305

Work Experience

Customer Service Representative

Clancys Car W ash

January 2013 - September 2016 • Muncie

Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns. Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts. I cleaned out the Inside of the cars we cleaned the cleaning tools Housekeeper

Hampton Inn Suites

April 2008 - January 2009 • Muncie

I was assigned to a certain floor everyday and on that floor i had so many rooms that were checking out that i needed to clean ans have ready for the next person . I also had over night stays and i had to refill there rooms as well as i had to stock the linnins the carta we kept all of our cleaning supplies on. I also had to help customers with anything that they may need.

Education

Muncie Area Career Center

GED : GED

September 2010 - September 2011 • Muncie

GED : GED

Skills

Housekeeping Decision Making Creative Problem Solving Time Management Oral and Written Communication Stock Management Multitasking Customer Satisfaction Scheduling Cleaning Conflict Resolution Cash Management Professionalism Active Listening Building Customer Service

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