Quality Assurance Business Analyst
Resume:
Cynthia DeGies
Senior Business Analyst and Quality Assurance Analyst
Anderson, IN 46011
*******@*****.***
EXPERIENCE
Memoro Healthcare
June 2021 – Present
Senior Business Analyst (100% Remote position)
Quality Assurance Analyst
• Highly experienced business and applications management professional with a record of developing and supporting successful solutions incorporating a wide range of technologies to effectively enhance bottom-line performance. Technical savvy and a quick study in emerging technology, able to quickly assess and utilize the appropriate response to meeting the specific needs of the business requirement at hand. Talented, results-driven with proven success working with complex cross-platform systems, network architecture, integration and administration in local and remote environments.
• Responsible for manual testing of software applications from websites to mobile platforms
• Develop, implement and execute regression testing based on business and technical requirements and change requests
• Built the BA and QA practices to be used e.g., test coverage, exploratory testing, testing scripts, use cases, etc.
• Assist teams where needed: Wireframes, Requirements and testing
• Maintain and prioritize the product backlog in Azure DevOps
• Participate in scrum meetings, planning, reviews and retrospectives Brooksource
June 2007 – 2021
Senior Product Manager (Hybrid position)
State of Indiana – Indiana Office of Technology (IOT), June 2014 – June 2021
• Manage a group of fourteen development staff consisting of developers, business analysts, testers, and a graphics designer to build and support a portfolio of applications and interfaces serving IOT and other state agencies.
o Maintaining a project list of over 130 applications, enhancements, and interfaces working with upper
management, project teams, production owners and
stakeholders to determine priorities
o Work with internal and external customers to analyze needs and align the product roadmap with strategic goals o Solve product related problems, make decisions, and complete trade-off analysis to stay on track towards business deliverable commitments
o Develop and maintain an appropriately prioritized backlog of user stories for implementation
o Lead the product quality assurance team
o Perform early-stage quality assurance planning and testing o Develop PRDs with prioritized features and corresponding business justification
SKILLS
Azure DevOps
6+ years
SharePoint
10 years
MS Office full suite
20+ years
Microsoft Test Manager
5 years
Modern Requirements Tool
4 years
Familiar with XML and SQL
Microsoft Teams and Slack
Several years
Product Manager
10 years
Agile SDLC
5+ years
Leadership Experience
10+ years
Creative & Strategic Thinking
Scrupulous Attention to Detail
Active Listening
EDUCATION
PSM Certification
July 2014
Active member of IIBA
Villanova University, FL
Mastering Busines Analyst
Quality Assurance Analyst
Essentials of Business Analysis
Seattle, WA
Web Design Certification
University of Washington
Certified Teaching Certification
Seattle University
Computer Science
Senior Data Analytics Analyst
State of Indiana – Indiana Office of Technology (IOT), December 2013 – June 2014
• Assembled, developed, tested, maintained, and supported reporting and business intelligence solutions.
• Acted as a liaison between Product Owners and Team members to define requirements and guide them in reporting and analytical projects.
• Managed demanding project timelines from various teams simultaneously.
• Worked closely with the database and storage administrators to automate the collection of the data needed and to make sure the platform is continuously refined to gather new sources of data.
• Responsible for managing the tsunami of information, spotting patterns within it and drawing conclusions and insights to report to Agency management.2013.
Product Manager/Product Owner
State of Indiana – Department of Child Services (DCS), April 2010 – December 2013
• Product Manager with responsibility to develop and implement a database for the DCS Child hotline to record all public calls reporting potential child abuse for state case managers to investigate.
• Led custom application development including technology selection, architecture, frameworks, and development processes.
• Managed and delivered a two-year custom application project with 18 resources within budget and on time.
• Lead multiple projects simultaneously and coordinate across multiple project teams with a maximum of 40 resources at a time.
• Let multiple system upgrades to address new business requirements to bring system into conformity and infrastructure changes. Ensured that full interfaces with integrating applications with the statewide case management software housed in New York were maintained. Senior Business Analyst
Senior Quality Assurance Analyst
State of Indiana – Department of Child Services (DCS), June 2007 – April 2010 Product
• Worked closely with development staff to review test results as well as completed the requirements identified for all applications.
• Wrote and executed test plans, conducted test plan reviews, created testing schedules.
• Fostered more open communication between executive stakeholders, developers, and customers resulting in an improvement in speed of the feature development lifecycle.
• Owned the planning and scheduling of the development boards and clearly articulated the product vision to the development team. Further details can be provided for the following work history if requested: Indecon Staffing
Senior Quality Assurance Analyst
State of Indiana – Family Social Services Administration (FSSA) The Mercer Consortium (Owner of Company)
Senior Programmer/Senior Business Analyst
State of Washington, Olympia Washington – Department of Ecology
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