Store Manager Retail Sales
Resume:
TAHEER HASHMI
Contact No: +971*********
Email: ************@*****.***
linkedin.com/in/taheer-hashmi-a6a406100
Address
Alwan Residence,
IMPZ Production City
Dubai, U.A.E.
PROFESSIONAL SUMMARY
To work in a challenging and stimulating environment with opportunity to use my current modest experience and to enrich my knowledge and enhance my experience to contribute towards the achievement of organizational objective by applying my professional skills. EXPERIENCE
AL-FUTTAIM WATCHES AND JEWELLERY COMPANY LLC
Dubai, U.A.E
Store Manager
Burjuman Mall (March 2022-Present)
ROLE & RESPONSIBILITIES:
Managing the store, staffing, merchandising, documentation, sales plans.
Identifying prospective customers and effective presentation of the products by following the retail techniques.
Customer services with best oriented sales.
In-depth knowledge of the products and service provided.
Merchandise stocks to captivate the attention of the customers.
Update the promotions and offers to the customers.
Maintaining the stocks and after sales services.
Training new recruits on product knowledge as well as effective sales techniques.
Retail sales report preparations, legal documentation, and co-ordination with external brands.
Making accurate, rapid cost calculations and providing customers with quotation.
Leading the team and motivating.
Manage key store like Burjuman Mall
Every time have been nominated to take the biggest challenge and responsibilities of the Company
TIME HOUSE COMPANY LLC
Dubai, U.A.E. (Jan 2020 – Feb 2022)
Sales Associate
Mall of the Emirates
HANDLING BRANDS:
POLICE, G.SHOCK, LEE-COOPER, GIORDANO, CASIO, SLAZENGER, QUANTUM, ECSTACY, TORNADO & Etc
ROLE & RESPONSIBILITIES:
Interacting with customers.
Understanding customer needs and recommending suitable Products / Brands best suited to them.
Updating customers on Brands, latest trends and fashions.
Up selling / Cross selling products / brands, where applicable.
Achieving the sales target as per Goal Sheet defined by Head of Sales.
Maintaining customer relationships in order to build long term brand loyalty.
Maintaining in shop inventory and stock replenishment.
Receiving payment, issuing receipts and handling cash.
Generating a daily sales report and complying to all company policies and procedures.
Coordinating with Customer Care Centre for after sales service.
Maintain Daily Sales Report & Ledger Report.
TIME & STYLE (July 2017 – Nov 2019)
Aligarh, India
Retail Store Manager
HANDLING BRANDS:
CASIO, SEIKO, CITIZEN, GUESS, FOSSIL, EMPORIO ARMANI, MONT BLANC, TOMMY HILFIGER, ANNE KLEIN, POLICE, TITAN, DIESEL & Etc. ROLE & RESPONSIBILITIES:
Interacting with customers, including providing information and overcoming objections.
Understanding customer needs and recommending suitable Products / Brands best suited to them.
Updating customers on Brands, latest trends and fashions.
Up selling / Cross selling products / brands, where applicable.
Achieving the sales target as per Goal Sheet defined by RM.
Handling of new launches, product promotions and visual merchandising.
Maintaining customer relationships in order to build long term brand loyalty.
Maintaining in shop inventory and stock replenishment..
Implementing CRM at the store level and providing relevant feedback.
Receiving payment, issuing receipts and handling cash.
Generating a daily sales report and complying to all company policies and procedures.
Coordinating with Customer Care Centre for after sales service. TITAN COMPANY LTD (August 2011 – June 2017)
New Delhi, India
Sales Executive
HANDLING BRANDS:
TAG HEUER, RAYMOND WEIL, GUCCI, VERSACE, MOVADO, FOSSIL, EMPORIO ARMANI, SEIKO, CITIZEN, FEVRE LUBA, VICTORINOX, TOMMY HILFIGER, ANNE KLEIN, & Etc. ROLE & RESPONSIBILITIES:
Greeting and welcoming high profile customers into the showroom.
Understanding customer needs and recommending suitable products / brands best suited to them.
Handling of new launches, product promotions and visual merchandising.
Coordinating with Customer Care Centre for after sales service.
Responsible for showroom sales and total customer management.
Handling different brands luxury watches as well High End Jewellery.
Maintain Store Targets On daily bases.
Morning Meeting With Store Staffs.
Daily sales to the walk in customers and achieving the store targets.
Maintaining all the visual merchandising in our store on a daily basis as well as handling all commercial processes.
Preparing bills.
Filling reports.
Maintaining stock inventory etc.
Maintain Staff Weakly Off Roaster.
KAPOOR WATCH COMPANY PVT LTD (September 2008 – July 2011) New Delhi, India
Sales Executive
HANDLING BRANDS:
CARTIER, OMEGA, AUDEMARS PIGUET, ROLEX, TAG HEUER, GRAHAM, BREITLING, CHOPARD, ROLEX, FRANK MULLER, LONGINES, RADO, OMEGA, TISSOT & Etc. ROLE & RESPONSIBILITIES:
Greeting and welcoming high profile customers into the showroom.
Receiving payment, issuing receipts and handing cash.
Responsible for showroom sales and total customer management.
Weekly and monthly sales forecasts and effective stock control.
After sales service and spare parts, movements of the watches and calibers etc.
Maintain client relationships.
Daily sales to the walk in customers and achieving the store targets.
Daily taking care of visual merchandising of all the brands in the store.
Co-coordinating with the tally calling and give the satisfaction to the customers.
Co-ordination with carrying and forwarding agent for stock inventory of showroom. EDUCATION
Masters in Sales & Marketing (MBA)
University of Rajasthan Vidyapeeth (2015-2017)
( Mark sheet Attested, UAE Embassy, Ministry Of External Affairs.Govt Of India.
Bachelors of Arts – Social Science (B.A. Hons.) Aligarh Muslim University, Aligarh ( 2012 – 2015)
CERTIFICATIONS
Course on Crew Management Module & Associated Software’s for two weeks in 2018.
Diploma in Computer Application (D.C.A.) from C.E.C. Institute, Aligarh in 2007.
Diploma in Visual Merchandising (V.M.) from F.T. Institute, Aligarh in 2008. TECHNICAL SKILLS
Associated Software : Crew Management IBS
Software Package : MS-Office, PPT (MS-Word, Excel & Power Point)
Billing Software : Prism and Retail Pro, Tally ERP-09 & Busy-17 ADDITIONAL INFORMATION
Language Skills : English (Fluent), Urdu (Fluent)
Date of Birth : 13th December, 1989
Marital Status : Married
Driving license : UAE (Valid)
(Taheer Hashmi)
Contact this candidate