Pharmacy Technician remote
Resume:
C Christi Wiley
430-***-**** ************@*****.*** Commerce, TX 75428
WWW: Bold Profile
SKILLS
• PTCB
• IV
• Compounding
• Billing
• Time Management
• Cash Handling
• Customer Service
Compounding
Medications
•
• Hospital Experience
• Medical Terminology
• Leadership
• Aseptic Technique
• Phone Etiquette
• Order Entry
• Computer Operation
• Anatomy Knowledge
• Pharmacy Software
• Data Entry
• Insurance Verification
• ICD-10
• Infusion
• Problem-solving skills
• Insurance Billing
• HIPAA Regulations
Prescription
Interpretation
•
• Pharmacist support
Answering customer
questions
•
Medicare and Medicaid
process
•
Certified Pharmacy
Technician (CPhT)
•
• Pyxis MedStation
PROFESSIONAL SUMMARY
Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills. WORK HISTORY
January 2021 - Current
Certified Pharmacy Technician, ExactCare Pharmacy, Cleveland, OH April 2019 - January 2021
Pharmacy Technician, CompleteRx, Greenville, TX
Answered incoming phone calls and addressed questions from customers and healthcare providers.
•
Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
•
Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
•
• Communicated directly with doctors offices via telephone, fax and email.
• Reviewed and verified customer information and insurance provider information. Collaborated with pharmacists to resolve medication-related issues, optimizing patient outcomes.
•
Participated in continuous professional development opportunities to stay current on industry standards and advancements in pharmaceutical care.
•
Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
•
Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
•
• Resolved third-party billing, computer system and customer service issues.
• Stocked, labeled, and inventoried medication to keep accurate records. Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
•
Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
•
Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
•
Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
•
Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
•
March 2019 - July 2019
Pharmacy Technician, Total Care Pharmacy, Greenville,TX September 2016 - January 2019
Pharmacy Technician, Medicine Chest Institutional Pharmacy, Sulphur Springs, TX April 2014 - August 2016
Pharmacy Technician, Rite Aid, Monroe,LA
October 2013 - April 2014
Pharmacy Technician, St.Francis Medical Center, Monroe, LA April 2012 - June 2013
Pharmacy Technician, University Medical Center of Lubbock, Lubbock, TX April 2010 - March 2012
Pharmacy Technician, Shallowater Pharmacy, Shallowater, TX Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
•
• Maintained proper drug storage procedures, registries, and records for controlled drugs. Supported inventory management initiatives through accurate record-keeping of received shipments and expired medications for disposal purposes.
•
Ensured patient safety by strictly following drug storage guidelines, including proper temperature and light exposure control.
•
Facilitated seamless transitions between shifts by thoroughly documenting all relevant information for coworkers during handoffs.
•
• Retail pharmacy, data entry, insurance, customer service, telephone
• This was a temporary position.
• This position was different from retail pharmacy As an input technician, I spoke with nurses and medication aides on the phone and typed orders all day
•
Knowing the correct day supply as well as the generic form for each brand name was a very important part of my job
•
I had to have good communication skills and be able to type from written as well as typed prescriptions.
•
Answered incoming phone calls and addressed questions from customers and healthcare providers.
•
• Stocked, labeled, and inventoried medication to keep accurate records. Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
•
• Counted and labeled prescriptions with correct item and quantity. Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
•
• Entered and processed patients' prescriptions into internal system.
• Collected co-payments or full payments from customers. Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
•
• Omnicell and IV room
• Pixus and IV room
Answered incoming phone calls and addressed questions from customers and healthcare providers.
•
• Stocked, labeled, and inventoried medication to keep accurate records. Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
•
• Entered and processed patients' prescriptions into internal system.
• Collected co-payments or full payments from customers.
• Managed opening and closing duties for pharmacy. EDUCATION
Some College, Certified Pharmacy Technician
Southwestern Oklahoma State University Weatherford Campus High School Diploma Or GED
CERTIFICATIONS
• Pharmacy Technician, 04/01/19, 12/01/20
• PTCB, 07/01/18, 07/01/20
LOCATIONS
Commerce, TX
ASSESSMENTS
• Medical Terminology, Familiar, 01/01/19
• First Aid Skills, Proficient, 01/01/19
• Customer Focus & Orientation, Highly Proficient, 12/01/20
• Numerical Reasoning Skills, Proficient, 12/01/20
• Electronic Health Records: Best Practices, Highly Proficient, 12/01/20
• Verbal Communication, Expert, 12/01/20
PERSONAL INFORMATION
• Title: Certified Pharmacy Technician
• Work Permit: Authorized to work in the US for any employer
Contact this candidate