Customer Service Accounts Payable
Resume:
Kyrsten Moorman
Alexandria, LA 71301
*******.*******@*****.***
SKILLS
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional people skills. Good at working effectively unsupervised and quickly mastering new skills. EXPERIENCE
Chilis Bar & Grill, Alexandria, LA - SERVER
NOVEMBER 2022 - PRESENT
● Assisted in preparing salads, appetizers and desserts to speed up food service.
● Cleaned tables and chairs to prepare dining area for next customers.
● Stocked service areas with supplies during slow periods.
● Collected dirty dishes and glasses from tables preparing areas for next diners.
● Utilized upselling techniques to maximize sales opportunities per table.
● Provided excellent customer service, ensuring guest satisfaction and repeat business.
Braggs Bookkeeping & Tax Services, West Memphis - Tax Preparer/Receptionist
MAY 2020 - APRIL 2022
● Educated clients on available tax-saving opportunities.
● Maintained confidentiality of sensitive client financial information.
● Managed multiple tasks in high-pressure, deadline-driven environment.
● Interviewed clients to obtain additional information on taxable income and deductible expenses and allowances.
● Checked data input or verified totals on forms prepared by others to detect mathematical or procedural errors.
● Used tax form instructions and tables to complete tax forms.
● Verified client data for correctness before submitting tax returns.
● Reviewed financial documents to identify potential deductions and credits.
● Utilized tax software to maximize efficiency and accuracy. Arkansas State University Mid-South, West Memphis, AR - Accounts Payable Specialist
JANUARY 2021 - DECEMBER 2021
● Prepared various financial reports for management review.
● Analyzed financial statements to identify discrepancies or errors.
● Monitored accounts receivable, followed up on overdue payments.
● Matched orders with invoices and recorded required information
● Supported month-end closing processes by preparing journal entries.
● Assisted in monthly account reconciliations to ensure accuracy.
● Calculated income and social security tax deductions.
● Prepared and processed invoices, bills, and payments timely.
● Collaborated with team members on complex accounting projects/tasks.
● Handled high-volume invoice processing with minimal supervision.
● Problem-solved accounts payable questions on behalf of internal team members, management and vendors.
Lenny’s Girll & Subs, Horn Lake, MS - Manager
MAY 2017 - MARCH 2020
● Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
● Mediated conflicts between employees and facilitated effective resolutions to disputes.
● Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
● Remained calm and professional in stressful circumstances and effectively diffuse tense situations.
● Enforced customer service standards and resolved customer problems to uphold quality service.
● Trained employees on additional job positions to maintain coverage of roles.
EDUCATION
Marion High School, Marion, AR - DIPLOMA
AUGUST 2015 - MAY 2018
AWARDS
Spanish Honors Society
National Society for High School Scholars
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