Accounts Payable Service Specialist
Resume:
NINA SUTHERLAND
*****************@*****.***
Work History
Summary of Qualifications
Exceptional multi-tasking, organizational and communication skills
Advanced knowledge of Microsoft Office software (Word, Outlook, Excel, Access and PowerPoint), Adobe Acrobat, Epic, Core iPayment, Recondo, Kronos, internet and e-mail
Professional Experience
Baylor Scott & White Health, Temple, Texas
Patient Service Specialist I
June, 2017 – April, 2021
Provides patient intake and admitting services at the Outpatient Laboratory
Facilitates patient flow by directing patients to correct locations within the Center for Diagnostic Medicine building, arranging patient transportation, answering incoming telephone calls and providing clerical support
Interviews patients to obtain current demographic and insurance information
Inputs patient registration information into Epic, verifies medical record identification and bill processing information
Provides accurate patient, medical, financial and procedural information to patients
Prepares required forms and maintains inventory of supplies
Efficiently uses the following programs during the intake process: Epic, Core iPaymentSystems and Recondo
C & N Cycle Works, Temple, Texas
Bookkeeper/Administrator/Co-Owner
Nov 11, 2016 – October, 2019
Set up business accounting system, order and track parts and supplies, balance daily receipts, expenditures, accounts payable and receivables. This was my husband’s business. I was helping him
until I secured employment.
Jimmie D Brown, DDS, Temple, Texas
Receptionist/Administrator
Oct 15, 2014 - Sep 29, 2016
Responsible for maintaining patient charts, scheduling, and confirming appointments, verifying and filing insurance, collecting payments, balancing day sheet, tracking production and collections, reconciling bank accounts on a daily basis, accounts payable, and payroll.
Robert O Zimmerman, MD, Paris, Texas
Patient Coordinator
Aug 13, 2012 - Oct 11, 2014
Initial phone consultations with prospective new patients. Scheduling new and established patients using Medisoft medical software program. Pre appointment preparation of required patient information and documentation. Ordering blood tests for patients. Maintaining patient records. Traveling to out-of-town clinics as needed. Collecting payments and balancing end of day reports.
AFLAC, Columbus, Georgia
Region Office Administrator /Agent
Oct 22, 2005 - Jul 30, 2008
Presented supplemental insurance policies to prospective policyholders. Maintained payroll group records for agents. Assisted policyholders with insurance claims. Filed weekly production reports for the region.
William A Heath, DDS, El Paso, Texas
Office Manager/Co-Owner
Apr 15, 1991 - Oct 15, 2005
My primary goal was to keep the producers profitable. Maintained all financial records, accounts payable and receivable, and reconciling bank statements. Responsible for payroll and related record keeping as well as payroll tax and income tax computations and payments. Conducted employment interviews and handled employee conflicts. Scheduled appointments, estimated and filed insurance claims, maintained patient records, and ensured that the practice ran as smoothly as possible on a daily basis. I maintained a collection rate of 99%.
Computer Skills
Peripheral Devices (Scanners, Printers, 10-Key, Fax, multi-line phone)
Personal Computers, Smart Phones, Tablets
Spreadsheet Software (Excel)
Utility Software (Virus, Malware)
Word Processing Software (Word)
Additional Computer Skills (Dentimax, Medisoft)
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