Receiving Clerk Service Representative
Resume:
Joie Mouton-Dupree
Memphis, TN *****
****************@*****.***
Education
B.A. in Accounting
University of Memphis - Memphis, TN May 2014
Skills
The skills I have learned in various roles include Inventory reconciliation, variance analysis, bank and account reconciliation, manufacturing/ production and warehouse office controls and experience.
Professional Experience
Project Auditor
American Access June 2024 to Present
Examine financial project statements for accuracy and legal ADA compliance. Prepare all documents related to finance. Provide a qualitative and quantitative evaluation based on empirical data findings. Research and gather information from an organization to project balances.
XPO Logistics
Shipping and Receiving Clerk November 2021 to November 2023
As the Shipping and receiving clerk, I was responsible for managing the shipment and receipt of seventy- five plus loads a day. Proficient in tracking incoming and outgoing shipments while complying with transportation regulations to ensure smooth business operations, inventory and maintaining shipment records as part of delivering compelling value.
Federal Express
Team Leader/Supervisor December 2019 to November 2021
Experienced Supervisor led a team of fifteen. Assigned tasks, train employees, provide feedback, mediate interpersonal conflicts, and implement company procedures. Excellent communication and listening skills. Leadership vision which drove the team to meet goals.
Spectrum
Customer Service Representative February 2017 to December 2019
As a CSR for Spectrum, I responded to customer inquiries via phone, email, and chat (50 to 100 a day). Daily responsibilities included resolving customer complaints and issues in a timely and professional manner. Processed customer orders and returns, providing product and service information to customers and making product recommendations or services to customers based on their needs and preferences.
Durham Central Market
Accounts Payable Clerk September 2015 to December 2019
As an AP Clerk, I was responsible for maintaining petty cash accounts, calculating cash deposits and sales receipts, supervising bank check-in and check-out procedures and collaborating with purchasing and invoicing departments in a timely manner.
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