MONICA J. JONES
RECEPTIONIST/ ADMINISTRATIVE ASSISTANT
CONTACT
*************@*****.***
Arlington, VA 22204
HIGHLIGHTS
EXECUTIVE ADMINISTRATIVE SUPPORT • CALENDAR, MEETING & EVENT LOGISTICS • AUDIO & VIDEO TRANSCRIPTION • INVOICE PROCESSING • FACILITIES MANAGEMENT & VENDOR RELATIONS • CLIENT & GUEST RELATIONS • SUPPLY INVENTORY & PRICING ANALYSIS • STRONG COMMUNICATION & INTERPERSONAL SKILLS • CUSTOMER & SERVICE ORIENTED • TEAM LEADERSHIP & INTUITIVE PROBLEM-SOLVING SKILLS • TENANT & PROPERTY RELATIONS • NEW HIRE ORIENTATIONS & PERSONNEL MANAGEMENT • SYSTEMS TRAINING, MAINTENANCE & SUPERVISION
SYSTEMS & SOFTWARE
ADOBE ACROBAT
DROPBOX
GOOGLE SUITE
MICROSOFT OFFICE SUITE
MULTI-LINE SWITCHBOARD
PHOTOCOPIERS
PRINTERS
SCANNERS
POSTAGE MACHINES
RELEVANT EXPERIENCE
2021- Current Receptionist Admin
Northern Virginia Temps Falls Church, Virginia
oGREETING AND DIRECTING CLIENTELE
oMANAGE PHONE LINES AND TRANSFER GUESTS TO PROPER PLACES
oHANDLE ADMINISTRATIVE TASKS SUCH AS BUT NOT LIMITED TO FAXING, COPING, FILING, MANAGING CONFERENCE ROOMS, SCHEDULING, MICROSOFT OFFICE SUITE
oRESTRUCTED SPACES TO BE MORE FUNCTIONAL AND PRODUCTIVE
oGAINED EXPERIENCE WITH VARIOUS SETTINGS SUCH AS REAL ESTATE OFFICES, MEDICAL OFFICES AND NON-PROFIT ORGANIZATIONS
2021-2022 Receptionist
The Nature Conservancy Arlington, VA
oIMPLEMENTED AND ISSUED DATA WATCH AND KASTLE CARDS TO EMPLOYEES INCLUDING PICTURES
oDEVELOPED GUIDANCE FOR LODGING, FOOD AND PARKING OPTIONS FOR VISITING EMPLOYEES
oIMPROVED THE SYSTEM FOR CREATING MEMOS FOR EMPLOYEES
oDISCARDED CONFIDENTIAL INFORMATION SECURELY
oRESTRUCTURED FRONT DESK ORGANIZATION FOR PRODUCTIVITY
oDEMONSTRATED PROFESSIONAL DISPOSITION AT ALL TIMES
oMANAGED A MULTIPLE CALL SYSTEM
2006 – 2020 • Senior Receptionist
Source Office Suites • Arlington, VA
oProvided administrative support to the Vice President of Regional Marketing. Served as initial point-of-contact for operations and facilities matters.
oManaged front desk operations, including multi-line switchboard; supply and break room inventories; outgoing and incoming mail distribution; and receiving office guests.
oCoordinated executive calendars, conference calls, travel, event, and meeting logistics.
oSupervised administrative and facilities personnel, coordinated office vendor relations.
oProvided human resources and contracts administration support.
oCollected, edited, and compiled executive-level reports.
oDrafted, edited, and finalized routine correspondence and presentations.
2005 – 2006 • Receptionist
Office Team, a Robert Half Company • Tyson’s Corner, VA
Career Blazers Learning Center • Washington, DC
2004 – 2005 • Tenant Service Coordinator
Classic Concierge • Washington, DC
EDUCATION
Computer Core
2004 • Alexandria, VA
114 Credits towards
B.S., Business Administration
References Available Upon Request