PERSONAL INFORMATION
*************@*****.***
Mobile
Total work experience
CORE COMPETENCIES
Microsoft Excel
Microsoft Word
KEY SKILLS
Communication Skills
Resource Management
Data Management
Coordination Skills
OTHER PERSONAL DETAILS
Date of Birth 17-Dec-1993
Gender Female
City Chennai
Country INDIA
Marital
Status
Married
OTHER INTERESTS
Photography
Travelling
Cooking
PROFILE SUMMARY
Oversees event production and solves problems as they arise. Coordinates mail, shipping, and receiving. Manages office supplies and orders materials as necessary. Provides support for human resources, such as scheduling interviews and filing resumes. EDUCATION
2018
WORK EXPERIENCE
Apr 2023 - Jul
2024
Jan 2021 -
Mar 2023
Nitu Jaiswal
Supervisor
Highly organized and detail-oriented Coordinator with 6 years of experience in managing and overseeing the successful completion of multiple projects.
B.Com
Madras University
Supervisor
Incite Pharmaceuticals
-Plans employee shifts and work
schedules
-Coordinates job assignments and cross-
training between and within divisions
-Provides feedback on employee work
performance
-Prepares reports and updates for upper
management
-Organizes events that will make a
positive impact on employees
-Supervises processes and ensure
smooth operations
Coordinator
Incite Pharmaceuticals
-Train, mentor and manage entry-level
personnel
-Manage staff schedules
-Oversee stocks & maintain data
-Help maintain pharmacy compliance
standards
-Communicate with physicians
regarding product requirements
-Develop and improve organizational
processes
-Measure and analyze protocols and
programs for improvement
Mar 2020 -
Sep 2020
Jun 2018 -
Feb 2019
Dec 2016 -
Nov 2017
Business Development Executive
VIE Language Support Services
-Attend conferences/ meetings & events
on the company's behalf
-Maintaining strong relationships with
existing clients
-Negotiate with clients and give them
the best deals
-Compile and analyze data to identify
trends
Inside Sales Executive
SysArc Infomatrix Pvt Ltd
-Develop and maintain relationships
with existing customers
-Identify and qualify new sales
opportunities
-Generate leads through cold calling,
email campaigns, and other methods
-Follow up on leads and inquiries
-Respond to customer inquiries and
provide product information
-Negotiate pricing and terms of sale
-Track and update customer information
in CRM
-Monitor customer accounts and identify
upsell opportunities
-Maintain knowledge of products and
services to answer customer questions
Customer Care Executive
Magus PVT LTD
-Efficiently handling inbound and
outbound calls and transferring them to
the relevant agent or department as per
telecalling script.
-Analyzing and reporting customer data
to devise new strategies or update the
existing ones
-Communicating with them through
various channels.
-Making appointments that fit into the
schedule of the client and the customer.
-Informing the customers about
updates, deals, offers, promotions,
policies, and keep sales funnel in
motion.
-Assisting them if they are facing a
problem and troubleshooting it.
-Ensuring the customer has a positive
experience with the company.
-Fostering a healthy relationship
between the client and the customer.
Nov 2014 -
Apr 2015
Sep 2013 -
Mar 2014
Customer Care Executive
Aegis PVT LTD
-Efficiently handling inbound and
outbound calls and transferring them to
the relevant agent or department as per
telecalling script.
-Communicating with them through
various channels.
-Informing the customers about
updates, deals, offers, promotions,
policies, and keep sales funnel in
motion.
-Assisting them if they are facing a
problem and troubleshooting it.
-Ensuring the customer has a positive
experience with the company.
Customer Care Executive
Allsec Technologies
-Efficiently handling inbound and
outbound calls and transferring them to
the relevant agent or department as per
telecalling script.
-Communicating with them through
various channels.
-Informing the customers about
updates, deals, offers, promotions,
policies, and keep sales funnel in
motion.
-Assisting them if they are facing a
problem and troubleshooting it.
-Ensuring the customer has a positive
experience with the company.