Front Desk Customer Service
Resume:
Dawnesha Belvins
Caregiver
Rancho Cucamonga, CA 91730
************@*****.***
I am a hard-working and driven individual who is not afraid to face a challenge. I'm passionate about my work and I know how to get the job done. I would describe myself as an open and honest person who doesn't believe in misleading other people and tries to be fair in everything I do interested in any great position with a growing company looking to work asap Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Housekeeper
Bedazzling cleaning-Yucaipa, CA
December 2022 to June 2024
Deep Cleaning Washing Dishes Laundry Cleaning Rooms Making Beds Mopping Sweeping Bathrooms Kitchen Rooms Take Out Trash
• Maintained cleanliness and tidiness of assigned rooms, ensuring a comfortable and welcoming environment for guests
• Performed thorough cleaning tasks such as dusting, vacuuming, mopping floors, and changing linens to meet high standards of cleanliness
• Implemented efficient cleaning techniques to complete tasks in a timely manner while maintaining quality results
• Stocked and replenished room supplies including toiletries, towels, and linens to ensure guest satisfaction
• Collaborated with the front desk team to prioritize room assignments based on guest preferences and special requests
• Responded promptly to guest inquiries or concerns regarding housekeeping services, resolving issues effectively
• Assisted with the training of new housekeeping staff members on proper cleaning techniques and hotel policies
• Inspected rooms after cleaning to ensure all areas were properly sanitized and maintained according to hotel standards
• Followed established safety procedures when handling cleaning chemicals and equipment to maintain a safe working environment
• Managed inventory levels of cleaning supplies by monitoring usage patterns and submitting purchase orders as needed
• Coordinated with maintenance department for repairs or replacements of damaged furniture or fixtures in guest rooms
• Collaborated with other departments such as laundry services or concierge to provide seamless customer service experience for guests
• Developed strong relationships with regular guests through personalized service resulting in XX% increase in positive online reviews
Warehouse Worker
Pattern-San Bernardino, CA
March 2021 to November 2022
Picking Packing Sorter Warehouse Duties Loading And Unloading RF SCANNER USE
• Picked and packed orders with high attention to detail, ensuring accuracy in product selection and packaging
• Utilized handheld scanners to scan barcodes and ensure correct item selection for each order
• Maintained accurate inventory records by carefully documenting all incoming and outgoing products
• Efficiently picked and packed customer orders in a fast-paced warehouse environment
• Collaborated with team members to meet daily picking targets, consistently achieving XX% pick accuracy rate
• Performed regular quality checks on picked items to ensure they met company standards before shipping
• Assisted in organizing and maintaining the layout of the warehouse for optimal efficiency
• Followed safety protocols at all times, including wearing appropriate protective gear and reporting any hazards or incidents immediately
• Communicated effectively with supervisors regarding stock levels, order discrepancies, or any issues that may impact productivity or customer satisfaction
• Contributed ideas for process improvements that resulted in XX% reduction in picking errors Food Production Worker
Home Chef-California
October 2020 to February 2021
• Followed recipes and portion control guidelines to ensure consistent quality of food products
• Maintained a clean and sanitary work area by adhering to safety and sanitation standards
• Inspected raw materials for freshness, quality, and proper labeling before use in production process
• Packaged finished food products according to company standards for storage or distribution
• Collaborated with team members to meet daily production goals within specified timeframes
• Adhered to all health regulations regarding personal hygiene, handwashing, and wearing appropriate protective gear while handling food items
• Participated in training programs on safe handling procedures for hazardous materials used in the production process
• Contributed ideas for process improvements that increased efficiency or reduced waste in the production line
• Worked efficiently under pressure during peak production periods while maintaining attention to detail and accuracy of measurements
• Collaborated with quality control department to conduct regular inspections of finished products for taste, texture, appearance, and adherence to specifications
• Collaborated with the packaging department to ensure proper labeling and packaging of finished products for retail sale
• Implemented safety protocols to minimize the risk of accidents or injuries in the production area
• Maintained a high level of cleanliness and organization in storage areas for raw materials and finished products
• Demonstrated strong attention to detail when measuring ingredients and following recipe instructions accurately
• Operated industrial scales, thermometers, timers, and other equipment necessary for precise measurement during food preparation
• Maintained knowledge of current industry trends, regulations, and best practices related to food production processes
Warehouse/General Labor
ZARA WAREHOUSE-Rialto, CA
March 2020 to October 2020
Picking Packing Labeling Sorting RF Scanner
• Performed various tasks such as loading and unloading materials, cleaning work areas, and assisting skilled workers
• Operated machinery and equipment including forklifts, pallet jacks, and hand tools to complete assigned tasks
• Followed safety protocols and procedures to ensure a safe working environment for all team members
• Collaborated with team members to complete projects within specified timeframes while maintaining quality standards
• Demonstrated strong physical stamina by performing physically demanding tasks such as lifting heavy objects or digging trenches
• Maintained cleanliness of work areas by sweeping floors, removing debris, and disposing of waste properly
• Fulfilled customer orders by picking products from warehouse shelves using handheld scanners or pick lists
• Assembled products or components according to detailed instructions provided by supervisors or blueprints/diagrams
• Labeled packages correctly with shipping information ensuring accurate delivery of goods to customers' locations
• Closely followed instructions from supervisors regarding daily tasks ensuring efficient completion of assigned duties
• Packed finished products into appropriate containers following specific packaging guidelines
• Maintained a clean work area at all times adhering to company policies on cleanliness standards
• Served as an effective team member during construction projects through collaboration with colleagues on site
• Performed quality checks on finished products to ensure they meet company standards before packaging and shipping
• Demonstrated strong problem-solving skills by identifying and resolving issues that arose during construction projects
• Fulfilled customer orders accurately by picking items from warehouse shelves using handheld scanners or pick lists
• Packed products into appropriate containers following specific packaging guidelines while maintaining product integrity
• Demonstrated excellent time management skills by efficiently completing assigned tasks within specified deadlines
• Served as a reliable team member during manufacturing processes through effective communication with colleagues on the production line
• Followed safety protocols when handling hazardous materials ensuring compliance with regulations at all times
• Lifted heavy objects manually or using powered industrial trucks like pallet jacks without causing damage to goods or property
Warehouse Picker
XPO Logistics-San Bernardino, CA
July 2019 to August 2020
• Picking Scanning,Wrapping Products, And RF Scan Gun
• Efficiently picked and packed customer orders according to order specifications
• Maintained accurate inventory records by conducting regular cycle counts and reconciling discrepancies
• Collaborated with warehouse team to optimize picking routes, resulting in a 100 increase in productivity
• Ensured proper labeling, packaging, and sealing of orders to prevent damage during transportation
• Followed safety protocols and maintained a clean work environment at all times
• Achieved a daily average of XX picks per hour while maintaining accuracy above XX%
• Collaborated with cross-functional teams to resolve inventory discrepancies promptly and accurately
• Suggested process improvements that resulted in a XX% reduction in errors during order picking operations
• Communicated effectively with supervisors regarding any issues or concerns related to order fulfillment process
• Assisted in loading and unloading trucks, verifying shipment quantities against delivery documents
• Performed quality checks on incoming products to ensure they meet company standards before stocking them in the warehouse
Caregiver
Self-Employed-San Bernardino, CA
January 2017 to August 2017
• Assisted Daily Medication/ Activities.
• Prepared/Served Healthy Meals.
• Assisted Daily Games And Exercises.
• Attend Any Daily Medical Care That Patient Needed.
• Spent Quaility Time With Patient Who Are On Bed Redden To Keep Them Smiling/Happy/And Also Occupied.
• Cleaned Their Homes Bedroom, Kitchen, Bathroom, Livingroom, AndAlso Laundry.
• Ready For Doctor Appointments.
• Supervised Patient After Medication Is Tooken For 30 Mins To VerifyNo After Affects/Allegeric Reactions.
• Cleaned, Bathe, Dressing, Nd Also Put Them To Bed.
• Made Daily Rounds Assisted To Do By Patient (Food Shopping,
• Clothes Shopping, Pick Up/Drop off
• Provided compassionate care and support to elderly clients, ensuring their safety, comfort, and well- being
• Assisted with daily activities such as bathing, dressing, grooming, and medication management
• Maintained a clean and organized living environment for clients by performing light housekeeping duties
• Prepared nutritious meals according to dietary restrictions and assisted with feeding when necessary
• Engaged clients in meaningful activities such as reading, puzzles, crafts, or outings to promote mental stimulation
• Provided companionship and emotional support to alleviate feelings of loneliness or isolation
• Managed medical appointments and transportation arrangements for clients as needed
• Administered medications accurately following prescribed dosages under the supervision of a nurse or doctor
• Implemented fall prevention strategies by removing hazards from the environment
• Responded quickly during emergencies such as falls or sudden illnesses by providing first aid assistance while waiting for medical help
• Fostered positive relationships with family members by providing regular updates on the well-being of their loved ones
• Closely monitored fluid intake/output and reported any abnormalities to healthcare professionals
• Assisted with end-of-life care, offering emotional support to both clients and their families
• Managed medical equipment such as oxygen tanks, walkers, or wheelchairs to ensure they were in good working condition
• Provided assistance with toileting needs while respecting the dignity and privacy of clients
• Implemented safety measures within the home environment, including installing grab bars or non-slip mats
• Coordinated transportation services for medical appointments or social outings
• Provided respite care for family caregivers, allowing them time for self-care and personal responsibilities
• Demonstrated flexibility in scheduling to accommodate changing needs of clients
• Engaged in active listening during conversations with clients, showing empathy and understanding
• Assisted with financial management tasks such as bill payment or budgeting when requested
• Ensured medication adherence by organizing pill boxes according to prescribed schedules
• Demonstrated knowledge of infection control protocols by following strict hygiene practices at all times
• Served as an advocate for clients' rights and ensured they received respectful treatment from others
• Maintained confidentiality regarding sensitive personal information about clients at all times
• Monitored vital signs and promptly reported any changes or concerns to healthcare professionals
• Created personalized care plans for each client based on their individual needs and preferences Education
High school diploma in Mathematics, Science, English, Social Studies, and Technology Education 3.2 Gpa
Asa Charter - San Bernardino, CA
August 2011 to June 2015
Skills
• FAST LEARNER (5 years)
• SELF MOTIVATED (10+ years)
• TEAM PLAYER (3 years)
• Personal Care (7 years)
• Home Care
• Care Giver (3 years)
• Picker Packer (5 years)
• Order Puller (5 years)
• Warehouse Associate (4 years)
• General Labor (3 years)
• Shipping Receiving (2 years)
• Shipping (4 years)
• Loading (3 years)
• Unloading (5 years)
• RF Scanner (4 years)
• Warehouse experience (6 years)
• 10 key typing
• Manufacturing (3 years)
• Baking (8 years)
• Materials handling (1 year)
• Distribution center (5 years)
• Pallet jack (3 years)
• Residential Cleaning (6 years)
• Heavy lifting (4 years)
• Order Fulfillment (4 years)
• Food Preparation
• English
Languages
• English - Expert
Assessments
Work style: Reliability — Proficient
June 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Warehouse safety — Proficient
July 2022
Using safe practices in a warehouse setting
Full results: Proficient
Attention to detail — Proficient
September 2021
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Work style: Reliability — Proficient
September 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Skills: Hardworking
Hardworking
Fast Learner
Respectful
Organized
Strong
Patient
Positive
Honest
Get Along well With Others
Work Well With Others
Resonsible
Polite
Helpful
Organized
Practical
Team Player
Calm
Skillful
Neat
Fair
Friendly
Intelligent
Aware
Alert
Dependable
Self Motivated
Cheerful
Contact this candidate