Service Representative Customer

ELVIS LILIAN AMARACHI

**************@*****.***, 081********

Agodo, Lagos

COMPETENCY AT WORK

I am a detail oriented personnel with a proven ability to communicate and improve company policies. Diligent, highly positive to learning and implementing new skills. I have led key initiatives that reduced employees’ misconduct, enrollments by 40% and contributed to standard financial planning. I was recognized as a good customer service representative, financial analyst, accurate book keeper, works well in a collaborative and high stress environment.

Gender Female

Nationality Nigerian

Religion Christian

SKILLS

Strong problem solving

Proficiency with computer application

Ability to work under minimal supervision

Proper analysis of figures

Good oral and written communication skills

Good team player

EXPERIENCE

virtual Assistant / online Maths instructor( Call to Teach)

Deo- Gratia Schools, Abuja. (Administrator) Sep 2018 --- Nov 2023

Enforces proper educational curriculum and standards

Manages finances and receipts

Reception of clients( parents, investors and visitors)

Plans meetings and orientations

Book keeping of daily expenses and payments

Maintains discipline in accordance for staff and students

Pathway Connect Sep 2019 --- Sept 2020

Communicate in professional situations, collaborate with other world team leaders to manage conflicts, lead from anywhere through influence. Enhance the use of English, Life Skills and Algebra

Naphtali Integrated Resources, Abuja. (Supervisor) 2014 2018

Reception of clients

Staff coordination/ Delegation of duties

Preparing of payrolls and enforcing budgets

Planning interviews and orientations

Procuring materials

Royalties International Christian Schools

Effective teaching and improvement of educational standard

Maintain discipline in accordance to rules/ manage students behaviors

Encourage learning progress to suit individual students

Use information to adjust teaching strategies

Infinity Trust Savings and Loans

Journal voucher

Salaries posting

Clearing cheques

Funds transfer

EDUCATION

Pathway Connect (Brigham Young University)

Life skills, Algebra, Use of English and personal finance

Bachelor of science in statistics ( Abia state university Uturu)

NYSC Discharge certificate

Diploma in computer operations

Food Processing and Beverages

Personal Quote: perfection is a destination whose journey begins the moment you genuinely realize your imperfections…..

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