Executive Assistant - Office Manager

TAMARA J. MAYES

Professional Summary

Highly organized and proactive Executive Assistant/Office Manager with 20+ years of experience in managing office operations, providing C-level executive support, and coordinating IT, HR, and travel logistics. Proven ability to streamline processes, manage confidential information, and enhance office efficiency while supporting senior executives. Adept at problem-solving, multitasking, and working in fast-paced environments.

PROFESSIONAL EXPERIENCE

Executive Office Manager & Executive Assistant

Private Company, Los Angeles, Ca January 2018 – Present

• Provide comprehensive administrative support to the CEO and executive team, including

managing calendars, coordinating meetings, and preparing reports.

• Oversee daily office operations, ensuring a well-organized and efficient work environment

for a team of 50+ employees.

• Manage HR functions such as recruitment, onboarding, employee relations, and benefits

administration. Manage personnel records.

• Coordinate IT support services, liaise with vendors, and manage software/hardware

inventory.

• Organize complex travel arrangements, including international and multi-city itineraries

for executives and staff.

• Manage company budgets (office needs, offsite locations and staff needs), fiscal,

program management needs, and other administrative functions.

• Implement and update office policies and procedures, improving productivity by 20%.

Senior Executive Assistant

Benson and Harris Construction, Moreno Valley, Ca May 2008 – December 2017

• Supported the COO and CFO with high-level administrative tasks, including preparing

financial reports, coordinating board meetings, and managing communications.

• Handled HR tasks including employee scheduling, training coordination, and maintaining

personnel records.

• Managed IT projects including software upgrades and system implementations, reducing

downtime by 15%.

• Coordinated extensive domestic and international travel, managing budgets and logistics

for executive teams.

• Streamlined office operations, resulting in a 25% reduction in administrative costs.

Executive Assistant & IT Coordinator

PCL Construction Entreprises, Glendale, Ca March 2003 – May 2008

• Provided executive support to the CTO, managing calendars, meetings, and

communications.

• Served as the primary liaison between the IT department and executives, ensuring

smooth technology operations and resolving technical issues promptly.

• Assisted with HR functions including job postings, interview scheduling, and onboarding

new hires.

• Organized and managed travel logistics for conferences, client meetings, and team-

building events.

• Developed and maintained office-wide IT protocols, improving system security and

efficiency.

Skills

• Executive Support: Calendar Management, Meeting Coordination, Report Preparation

• Office Management: Operations Oversight, Policy Implementation, Vendor Relations

• IT Support: Hardware/Software Management, IT Project Coordination, Technical

Troubleshooting

• HR Management: Recruitment, Onboarding, Employee Relations

• Travel Coordination: Itinerary Planning, Budget Management, Travel Logistics

• Software: Microsoft Office Suite, HRIS, CRM Systems, Travel Management tools

• Budget Management: Staff, Individual Locations, Expense Reports, Office needs

Education

Associate in Arts, Culinary Arts and Operations

Augustus Escoffier, Boulder, CO

Graduated: 2014

CompTIA A+ Certification, Information Technology

Penn Foster, Scottsdale, AZ

In progress, Graduation expectancy: January 2025

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