Pharmacy Technician Customer Service
Resume:
Amber Pike
Pensacola, FL *****
*********@*****.***
To secure a position with a stable organization, where I can be a member of a team and utilize my experience to the fullest.
Authorized to work in the US for any employer
Work Experience
Server
Olde east hill grill-Pensacola, FL
November 2022 to Present
EnSure orders are correct
Upsell
Cash handling
Customer services
Head Server/Manager
Chicken N the egg-Pensacola, FL
July 2021 to Present
Help with discounts
Take deposits
Manage cuts
Watch labor costs
Close down restaurant
Manage a small group
Operations Manager
Beeline Wellness-Pensacola, FL
July 2020 to August 2021
Following up on samples
Maintaining relationships with oncology offices
Order office materials.
Design patient care kits
Make final decisions on marketing letters
Personal assistant to CEO
Scheduled Zoom meeting
Performed Zoom meetings regarding the products
Research offices to send samples to
Account Manager
Everwell-Pensacola, FL
July 2018 to March 2020
Billing Insurance
Verifying new patient information
Building new patient profiles
Meeting daily and monthly sales goals
Taking payment information over the phone
Meeting daily and monthly requirements
Anticipate and resolve issues through the sales process Make 30 60 calls each day to new and current clients Pharmacy Technician
CVS Health
April 2018 to May 2019
Filling prescription
Counting pills
Verifying insurance
Verifying patient info
Server and Hostess
Peg Leg Pete's-Pensacola, FL
July 2014 to April 2018
Coordinating the restaurant
Upselling products
Taking care of a 3-7 table section
Using POS system to ring in orders & drinks
Deescalating situations
Cash handling
Mental math
Customer service
Education
Vocational in Real Estate
Teamhughes - Pensacola, FL
Present
degree in Pharmacy technician
Virginia College-Pensacola
High school diploma or GED
Skills
• Microsoft Office (2 years)
• Sales (2 years)
• Upselling (4 years)
• Communication skills (6 years)
• Salesforce
• Negotiation
• Data collection
• Typing
• Time management
• Microsoft Excel
• Microsoft Word
• Phone etiquette
• Marketing
• Cold calling
• Research
• Personal assistant experience
• Medical billing
• Customer service
• POS
• Labor cost analysis
• Math
• Cash handling
• Host/hostess experience
• Serving
• Insurance verification
• Data entry
• Account management
• Medical terminology
• Pharmacy technician experience
• Microsoft Outlook
• Management
• Quality Assurance
• Medical Office Experience
• Cash register
• Cash handling
• Customer service
• Upselling
• Serving
• POS
• Medical Scheduling
• Adobe Acrobat
• Windows
Certifications and Licenses
Food Handler Certification
Certified Property Manager
Certified Apartment Manager
Pharmacy Technician License
March 2024 to December 2024
Driver's License
Pharmacy Technician Certification
Registered Pharmacy Technician
Assessments
Protecting patient privacy — Proficient
June 2022
Understanding privacy rules and regulations associated with patient records Full results: Proficient
Administrative assistant/receptionist — Proficient July 2022
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Medical receptionist skills — Proficient
May 2022
Managing physician schedules and maintaining accurate patient records Full results: Proficient
Attention to detail — Proficient
May 2022
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Customer service — Proficient
June 2020
Identifying and resolving common customer issues
Full results: Proficient
Customer focus & orientation — Proficient
July 2022
Responding to customer situations with sensitivity Full results: Proficient
Work style: Professionalism — Proficient
November 2022
Tendency to be accountable, professional, open to feedback, and act with integrity at work Full results: Proficient
Sales skills — Proficient
December 2022
Influencing and negotiating with customers
Full results: Proficient
Food service: Customer situations — Proficient
December 2022
Identifying and addressing customer needs in a food service setting Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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