Customer Service Team Leader

MARIA MUNOZ

Hemet, CA ***** 951-***-****

*******************@*****.***

PROFESSIONAL SUMMARY

Highly motivated individual with experience and skills multitasking various projects within a production

environment. Team Leader with strong skills in all assembly operation and machinery. Comfortable with

safety policies and programs. Experience adapting well to difficult situations and providing support as a

Dial-X operator. Embodying the company's core values, strive to deliver excellent customer service.

EXPERIENCE

Team Lead Assembly Setup, TE Connectivity, Hemet CA May 2004 - June 2020

* Performed daily assembly set-up-based production needs while routinely following work order

protocalls

* Acquired electronic components form supermarket per production order and job packet

* Verified correct components selected per assembly and component printidrawing

* Performed autonomous maintenance, multiple point safety interlock, air leak and power supply

inspections

* Set up and prepared the ultrasonic welder (Branson) and was responsible for the set-up of the

laser marking program (Sinbad)

+ Prepared assembly component bins and hoppers making sure assembly operators had all

components needed to complete product order assembly

* Setup manual assembly station tooling based on production order such as fixtures, alignment

probes, & mistake proof fixtures

* Inspected and prepared electronic connector packaging

* Prepared the manual assembly station documentation based on production order (visual ads, work

instructions, prints/drawings)

* Proactively recognized and planned trainings with team members assisting teammates as required

* Actively participated in ongoing safety trainings, meetings, and courses

* Performed quality assurance and inspection such as print/drawing interpretations and completed

quality inspections of components and connecters per print/drawing

* Occasional use of caliper gauge

SKILLS & ABILITIES

+ SAP/Microsoft word

* Radio Frequency scanner

* Microsoft Outlook

* Caliper Gauge + Teamwork

* Blueprint reading

* Customer Service

* Multi-tasking

* Attention to detail

* Bilingual; English/Spanish

* Safety Champion

* Handworker

EDUCATION

General Education, Culiacan, Sinaloa, Cobaes 26 1992 - 1994

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