Jessica Jimenez
Tolleson, AZ *****
*******************@*****.***
Authorized to work in the US for any employer
Work Experience
Specialty Pharmacy Technician
Dignity Health - St. Joseph's McAuley Pharmacy-Phoenix, AZ October 2022 to Present
Interpret and enter prescriptions and clarify prescription orders with pharmacists and/ or clinicians as appropriate.
Accurately label and fill prescription to insurance including commercial and government coverage copay cards.
Accurately label and fill prescriptions for pharmacist to verify. Prepares medication for delivery to patients and departments. Answers, resolves, and triages inbound inquiries.
Resolves insurance related issues.
Communicate directly with patients over the phone to assist them them in the awareness of their medications.
Communication with specialty teams (dispensing teams, clinical pharmacists, and liaisons) to provide continued patient care.
Specialty Pharmacy Technician
Accredo Health Group-Tempe, AZ
August 2021 to October 2022
Answer phones, responding to questions and or refills for patients. Process reshipments due to patient not receiving medications on mail. Process refill request to doctor’s office when patient is running low on medications or out of refills. Process returns for patients.
Pharmacy Technician
Humana-Glendale, AZ
December 2018 to March 2020
Answer phones, responding to questions and or refills for patients. Process reshipments due to patient not receiving medications on mail. Process refill request to doctor’s office when patient is running low on medications or out of refills. Process returns for patients.
Pharmacy Technician
Walgreens-Avondale, AZ
October 2016 to December 2018
Receive written prescription or refill requests and verify that information is complete and accurate. Establish or maintain patient profiles, including list of medications taken by individual patients. Answer phones, responding to questions or request. Receive and store incoming supplies, verify quantities against invoices, check for outdated medications in current inventory, and inform supervisors of stock needs and shortages. Operate cash registers to accept payment from customers. Customer Service Representative
PLS Financial Services-Phoenix, AZ
March 2016 to October 2016
Counted money in cash drawers at the beginning of shifts to ensure the amounts are correct and that there is adequate change.
Great customer entering establishment.
Received payment by cash, check, credit cards, vouchers, or automatic debits. Calculated total payments received during a time period, and reconcile this with total sales. Cash checks for customers.
Pay company bills by cash, vouchers, or checks.
Education
High school diploma
Maryvale High School
Skills
• Handing cash
• Customer Service
• Great People Skills
• Time Management
• Good Communication
• Accurate money handling
• Multi-Tasking
• Friendly
• Teamwork
• Pharmacy Technician Experience
• Typing
Certifications and Licenses
Pharmacy Technician TraineeJuly 2016 to July 2018
Pharmacy Technician Certification
PTCB Certification
Pharmacy Technician License
Additional Information
PTCB certified