Jane Wheeler
Crestview, FL
****.*********@******.***
Skills
• Research
• Analysis skills
• Office Management
• Negotiating skills
• Recruiting
• Human Resources
• Microsoft Office
• Office Administration
• Interview / Onboarding new hires
• Account Management
• CRM Software
• Conflict management
Eurofins TestAmerica
Earth City, MO May 2022 to September 2023
Administrative Assistant I
Answer phones
Assist Project Managers with any necessary needs
Return defective, damage product for credit
Weekly inventory count and enter and orders into Coupa system Recieve delivered inventory into Coupa system
Secure 3 quotes for any construction work needing to be done Work closely with all company vendors to assure product availability and or schedule appointments when necessary
Research disputed invoices and report findings for resolutions Place catering orders
Prepare processed credit payments for all Project Managers Organized inventory room for better flow and access of products for lab technicians Various other tasks as assigned
Front Office Manager
Hunt Vac Services - St. Louis, MO January 2017 to December 2021 Organize front office per ownership.
Created all customer files for company.
Credit card statement entry into QuickBooks on a monthly basis. Payroll for both Non Union and Union employees.
Completed Certified payroll reports for submission Registered company trucks with MODOT per state laws. Filed quarterly IRP and IFTA reports as required by state law and DOT.
Posted employment ads, reviewed all resumes, completed on line or phone first interview, would submit all recommend applicants to management.
Onboarding of new hires and scheduled-training.
Reported all Union benefits to Union portal weekly. Updated WBE/MBE for ownership.
Researched, for company attorney, audit questions concerning Union employees. Review bid-boards every morning and would forward to correct personnel, would gather all necessary paperwork needed for any RFP/RFQ being submitted.
Assisted with project management. Produced Biweekly payables report for ownership and submitted for review and approval.
Made company travel arrangements and negotiated reduced hotel rates for long term stays. Any other tasks assigned.
December 2020 to December 2021
Promote sales of Hunts OSHA certified trainer to past, present customers and vendors as well as government agencies.
Prepare quotes and submit to interested parties.
Work closely with Safety Director in scheduling training per OSHA requirements. Follow up with clients trained for feedback on Hunts process. Performed any other duties required by Safety Director.
Admin. Asst.
Hulcher Railroad Services - Sauget, IL June 2015 to January 2017 Answer phones
Submit payroll to Corporate office in Denton, TX
Compile nightly, weekly, quarterly reports
Update DOT files for employees when necessary
Create contact reports for SDM, ADM and Environmental employees. Responsible for 4 locations within the Division Regions, working with all Environmental team members, preparing reports, contacting for information and updating files Inbound Customer Service Rep/ Sales Department Manager Adcomm - Navarre, FL October 2010 to June 2015
Navarre, Florida
Hired on as Inbound Customer Service rep to answer incoming calls from Direct TV technicians. Tech Confirmation of installed DTV services, Irate customers, tracking sales, training, charge backs for customers overcharged by techs on install, sales meetings-attending and organizing Promoted to Tech Confirmation Sales Manager within 9 months and took on coaching and training employees, interviewed potential employee for open positions with in the Sales Department. Assisted the call the center with the Customer Service Department and would cross work within both departments.
Responsible for meeting weekly sales quota, payroll and commissions on team sales. Weekly sales meetings to discuss low sales, drop calls, technician issues and work with team to resolve and or improve on performance
Sales and Marketing Asst
Belleville Shoe Mfg. Company - Belleville, IL June 2005 to August 2010 Established sales of military boots worldwide to Brick and Mortar stores, providing sample boots for display.
Arranging credit terms for all first-time nonmilitary locations, approving purchase orders for these locations and scheduling shipping.
In constant contact with Army Air Force stores on all bases for stock reorders, arranging shipping and sending new boot information and samples when available. Reviewed Government bid boards
Established International customer, either military or nonmilitary and provided customer service to ensure boots were delivered on time to locations requested. Education
High School Diploma 1977
Jersey Shore Sr High School - Jersey Shore, PA
References
Kevin Schoenborn
Eric Hutchinson
Lucy Zerger