Customer Service Administrative Assistant

PHONE: 415-***-****

EMAIL:

**********@*****.***

Adaptable Customer Service

Specialist. Highly skilled under

pressure, with a focus in

supporting upper management to

obtain the best outcome for the

task at hand.

CPR / AED Adult Child Infant

10/2023 - 10/2025

American CPR Care Association

Certified Breath Coach

2023 - YOABODY

Certified Personal Trainer

2010 - Academy of Personal Trainers NYC

Paraprofessional II

12/2023 - present

Work alongside the special education teacher to

support in daily educational goals for the moderate to severely autistic students. Facilitate real-time, fast paced assessment to every changing demand,

while nurturing a calm and structured environment. Server

12/2009 - 09/2023

Responsible for high-quality customer service in two fast paced restaurants in NY and SF. Multitasking up to 50 customers at a time while providing care and individual attention to each.

Personal Trainer / Lead Spin Instructor

11/2010 - 03/2021

As a PT, I created and implemented personalized and progressive plans for individual clients to meet their goals. As a lead spin instructor, I worked closely with the instructors to expand their performance and support them with customer retention.

Accounts Receivable / Payroll / Receptionist

09/2000 - 11/2009

Worked closely with the Office Manager and bookkeeper at Anchor Brewing Company to perform daily tasks to pay employees, keep the books updated for tax audits, and general ongoing customer service.

CERTIFICATIONS

WORK EXPERIENCE

COLLEEN

COUSSINAT

Customer Service

Specialist

CONTACT

PROFILE

REFERENCES UPON REQUEST

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