Quality Assurance Business Intelligence

DIVYA AGRAWAL

Redmond, WA ***** 425-***-**** ***********@*****.*** LinkedIn Profile

EDUCATIONAL QUALIFICATION

Bachelor of Engineering, Biomedical, Mumbai University, 8.4/10 CGPA Aug ’13– Jun ‘17 SKILLS

Business Intelligence PowerBI, Power Pivots,

Advanced Excel

QA Related

Technologies

Selenium, Automated testing, Mobile testing, Jira, Azure DevOps

Software lifecycles Waterfall, Agile – Scrum Database Technologies

SQL, MySQL

Soft Skills Leadership, Resourcefulness, Collaboration, Teamwork, Communication PROFESSIONAL EXPERIENCE Quality Assurance Lead, Accenture, India Jun ‘21 – Jan ‘23

• Led and mentored a 17-member QA team, driving performance improvements that resulted in 2 team members receiving awards and 5 achieving promotions.

• Managed recruitment, resource allocation, and project execution for projects valued at $10M USD, ensuring timely delivery and positive ROI.

• Developed and maintained Go/No-Go documents, monitored project progress, assessed risks, and presented insights to senior leadership, ensuring project alignment and proactive risk management.

• Collaborated with Business Analysts to define requirements, which increased client engagement by 30% and revenue by 10%.

• Facilitated cross-functional collaboration and communication between teams, leading retrospectives and stand- ups to improve efficiency and defect prioritization. Quality Assurance Analyst I & II, Accenture, India Sep ‘17- May ‘21

• Analyzed client risk and pricing parameters for an internal management tool, contributing to strategic business decisions.

• Created detailed test plans, combining manual and automated test cases for comprehensive testing coverage.

• Automated recurring tests using Visual Studio and Selenium, reducing manual efforts and streamlining regression cycles.

• Provided recommendations to developers, improving application performance and functionality. AWARDS AND CERTIFICATIONS

• Best People Award – For managing and mentoring team members and for exceptional individual contribution to my Project in Accenture. - Year 2022

• Team Lead Award– For guiding team through many successful release cycles and maintaining good work life balance in my team – Year 2022

• ACE (Award of excellence) – For delivering a highly critical functionality at a time of resource crunch – Year 2021

• Technology Solutions Solitaire Award - For outstanding performance and contribution in delivering excellence. - Year 2020

• Jira (Udemy), Google Project Management Professional Certificate- Year 2023

• Microsoft Azure Cloud Fundamentals -Year 2024

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