Customer Service Sales Manager

YUSUF KEHINDE SAHEED

Email: *******@*****.***

Contact Number: 070********, 080********

Address: Nw7/14 Asipa Compound, Eleyele Ibadan Oyo State PROFILE

A highly resourceful professional with over 12 years solid hands in sales, trade marketing, business development and product launch and customer service management gained across various organization. Innovative, assertive an great team player with ability to multitask and complete demanding projects within tight timelines.

CAREER SUMMARY

Sales Merchandiser 2001-2022

Responsibilities

Responsible for the sales operational objectives by contributing to territory sales information and recommendations to strategic plans and reviews, preparing and completing actions plans and customer service standards, resolving problems, identifying trends, determining sales system improvements and implementing charge.

Recommends products lines by identifying new product opportunities, packaging, service charges, surveying customer needs and trends, tracking competitors.

Maintains and expands customer base by counseling district sales representatives by training, assigning, scheduling, building and maintaining rapport with key customers and identifying new customers.

Responsible for product launch by identifying new product opportunities packing, service changes, consumer needs and trends

Accomplish sales and organization mission by completing related results and needed.

Take up other duties as assigned by supervising boss. P.Z / Sales Manager

Responsibilities

Responsible for the coverage of Oyo State, Osun State and Ogun State

Ability to identify right customer & discover sales opportunity

Ability to make good availability, visibility and accessibility of the products at all ends.

Crating of additional outlets & awareness of products

Proper merchandizing at all outlets.

Struggling towards achieving of giving sales target for multiple product writes

OPAY/ Filed Executives

Responsibilities

Responsible for the coverage of Oyo State

Work closely with the sales manager to ensure optimum sales and delivery of given service

Follow up leads and enquires from potential new customers

Responsible for market expansion

Take a proactive approach to continuous improvement in all aspect of the job

Ensure customers and satisfied with the services provided

Inventory management

Competitors Intelligence gathering

Ensure Visibility and availability of the products in the assigned market

Yaheef House

Responsibilities

Distribution of the product to all neighborhood

Ensuring proper visibility of the product

Ensuring company price is going to the retailers

Ensuring proper reconciliation with the distributor SKILLS AND COMPETENCE

Strong planning organizing and monitory abilities to relate and create trust in all

Dependable and reliable in supporting and to enable team efforts to produce genuine long term results, sustainable development and seek new responsibilities and initiatives.

Persistent, tenacious sales developer, comfortable with demanding targets

Territorial mapping, coverage and sales forecast

A competent in FMCG Industry

Good understanding of how to drive corporate vision to improve strategic competitiveness.

Excellent communications, presentation and interpersonal skills ACHIEVEMENTS

As filed sales executives with PZ Industry, I have successfully launch into the trade, sales of spare parts and makes its visible across all markets in my territory. I improve the sales level from 15% visibility to 75% visibility

As sales Executives at DAG Nigeria Limited, I have successfully implemented all the marketing activities as laid down and opened by new business opportunity by creating retail outlets form the company and increased wholesale business and also the ghost outlets to visible outlets

EDUCATION HISTORY

Osun State Polytechnic, Iree, Osun State HND

Osun State Polytechnic, Iree Osun State OND

Anwar-ul-islam Grammar School

NYSC Nassarawa

University of Ibadan German Language

PROFESSIONAL MEMBERSHIP

Student member project management Professional (pmp) HIIT TRAINING AND CERTIFICATIONS

Effective selling skills

BIO DATA

Date of Birth: 05/03/1978

Sex: Male

Marital Status: Married

State of ORIGIN: Oyo State

Town: Ibadan

REFERENCE

Available on request

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