SHELDON DYER
Capitol Heights, MD 20743
*************@*****.***
Dynamic and results-driven Project Management and ProgramAnalystwith over 19yearsofexperience in FOL4 program management, financial analysis, and administrative support roles. 4 Demonstrated excellence in coordinating and updating FOIA and other records between local and remote federal offices. Able to assess policies and processes, identify areas for improvement, and implement long-term solutions.
4 Solid interpersonal skills; able to foster and maintain positive professional relationships with individuals both intemally and externally. Extremely adaptable; thrive on challenges and excel in new environments.
4 Outstanding computer skills, able to generate and update spreadsheets and databases as well as composing and editing formal correspondence and grants. 4 Well organized, directing many projects at once while attending to all details. Highly self- motivated, able to produce results independently.
PROFESSIONAL EXPERIENCE
DEPARTMENT OF TRANSPORTATION MAILROOM (OST) 06/2022 - Present Washington, DC 40 hours/week
Program Analyst, GS-07
Serve in records management, FOAl coordination and process improvement role for Office of Defects Investigation tasked with administering agency safety recall program. Review incoming FOIA correspondence requests, determine request scope, initiate searches to locate FOIA response records, scan, ifnot in electronic form, to Adobe Acrobat Professional PDF format, perform any information exempt from disclosure, and log into database.
Procures and manages multiple mail room equipment maintenance contracts.
Maintain FOIA records management system, generate custom reports and present findings, including weekly FOIA metrics.
Provide consultation and training to other employees, staff members regarding mail room operations, USPS mail preparation and handling and rate information.
Post 60-day and 30-day notices in Federal Register to notify public and stakeholders about upcoming regulatory actions and provide them with an opportunity to submit comments.
Provides detailed quality control and quality assurance on all documents processed.
Coordinate multiple administrative projects simultaneously, identify daily administrative needs, accomplish tasks, and make decisions with only broad guidance within established timeframes.
Submit requests for Paperwork Reduction Act (PRA) clearance to the Office of Information and Regulatory Affairs (OIRA), office within OIVIB responsible for reviewing and approving agency information collection requests.
Serve as Records Liaison Office (RLO) for the Office ofDefects Investigation. Develop and present Records Management Training and generate Office File Plan (OFP) updates.
Coordinate with Agency Records Officer for files ready for disposition and destruction. Uses ARCIS Database to transfer and retrieve records boxes to and from the Federal Records Center (FRC) Page 1
Sheldon Dyer
SELECTEDACCOMPLISHMENTS:
Spearheaded initiative to update software used to process and track FOIA requests. Researched Al tools, eDiscoveiy and other records management software. Coordinated with vendors to deliver proposals and develop cost-effective and updated FOIA records management system.
Fostered and maintained professional relationships and maintained open lines of communications with internal and external stakeholders to address dynamic and time-sensitive complex NHTSA program issues.
Managed ad hoc projects, defining and guiding tasks and timelines to ensure productive and mission focused activities. Evaluated and improved administrative operations. Worked closely with team to identify operational inefficiencies and develop long-term solutions.
Recognized as solid resource for problem-solving and effectively communicatingwithwidevariety of internal and external customers. Continually analyze efficiency and progress toward initiatives NATIONAL ARCHIVES II (RECORDS), College Park, MD 03/2004 - 04/2009 40 hours/week
Assistant Supervisor/Analyst -Mailroom
Served in committee management, FOIA administration, and stakeholder liaison role for FAA Office of Rulemaking, tasked with providing recommendations for aviation-related issues, aging system reviews, and terminal area operations. Served as STEM Outreach Representative for FAA Aviation Safety.
Prepared Exemptions for the Office of Primary Responsibility through completion to Requester. Worked on Rulemaking tasks. Prioritized, adjudicated, and executed Freedom of Information Act
(FOJA) requests within 21 day period.
Researched and wrote FOIA redactions, acknowledgment Letters and Final Letters. Generated and presented FOAl metrics reports at ISO Quarterly Meetings.
Organized all background materials and generated meeting minutes for the Safety Oversight and Certification Advisory Committee (SOCAC).
Provided meeting preparation for SOCAC and Aviation Rulemaking Advisory Committee (ARAC) Conduct review, analysis, and evaluation of agency-wide rulemaking policies.
Continually reviewed aviation regulatory documents and programs and assure appropriate handling ofthemduringregulatoryprogramprocess.
SELECTED ACCOMPLISHMENTS:
Received the Office ofRulemakingDirectorsAboveandBeyondAwardinFebruary2021.
Researched lifecycle and completed hiring package for new employee, leading hire through entire onboarding process.
Received Cash Award in August 2020 for outstanding support and customer service throughout COVm- 19 pandemic period.
Worked in tandem with technical experts, legal counsel, and policy analysts to develop, edit, and publish Federal Aviation Regulation documents.
Served as Backup Timekeeper for Division.
Provided integral administrative support in preparation for Advisory Committee Meetings through organizing presentatiOn materials and Conference Room Preparation.
Provided customer service throughout the day to meeting participants and public during Advisory Committee Meetin2s.
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Sheldon Dyer
PREVIOUS EXPERIENCE:
Secretary, Phacil, 1NC, Contracted to NRC, Rockville MD, 11/2007-07/2008 Int'l Program Coordinator, Social & Scientific Systems, Silver Spring, MD, 08/2005 - 11/2005 Medical Secretary, Georgetown University Hospital, Washington, DC, 10/2003 - 06/2004 PatientAccess-Admitting Clerk, Howard University Hospital, Washington, DC, 10/2002 - 07/2003 EDUCATION
AIKEN HIGH SCHOOL Cincinnati, OH
UNITED STATES POSTAL SERVICES, Washington DC
EMCM/MDP - CertWcation
JOB-RELATED TRAINING
Regulatory Drafting and Process, 12/2019
Paperwork Reduction Act Compliance, 12/2019
Team Building -Communications, 12/2019
AIMS Correspondence Application, 6/20 19
Appropriations Law, 4/2018
508 Compliance Training, 5/2018
Ready, Set, Review, 10/2017
Certificate in Records Management, National Archives & Records Administration, 07/2014
Managing Electronic Records (IVIER), 05/20 14
SharePoint: Skills for Site Owners, 08/2013
Freedom of Information and Privacy Act, 08/20 13
Acquisition Workshop 5: Negotiating Project Terms and Conditions, 08/2010
Budget Formulation, Management Concepts, 05/2010
Budget Analyst's Essential Guide to Formulation, Justification and Execution, 05/2010
Financial Accounting and Integrated Management System, 05/20 10
Diversity Awareness/Sexual Harassment Awareness, re-occurring annually
Ethics Compliance and Regulations, re-occurring annually TECHNICAL SKILLS
Database: Microsoft Access, Archives and Records Centers Information System (ARCIS), Human Resources Management System (HRMS), Agency-wide Document Access Management System (ADAMS), STARS, WebEx, FOlAXpress
Word Processing: Microsoft Word
Spreadsheet: Microsoft Excel
Presentation: Microsoft PowerPoint, Adobe Acrobat
Project Management: Microsoft SharePoint
Collaboration: Microsoft SharePoint/Teains/Outlook Typing Speed: 45 wpm