Data Entry Customer Service
Resume:
Rayetta Kay Spitzer
Ajo, AZ 85321
***********@*****.***
Work Experience
Well versed in Microsoft office (Excel, PowerPoint, & Word).
3+ years’ experience in data entry & filing.
Extensive experience in cash handling including taking payments and depositing into corporate bank accounts.
Well versed in scheduling programs.
Strong understanding of both employee and customer scheduling.
2+ Years of Quick books experience.
Customer service professional, skilled with addressing its needs, concerns, and frustrations to satisfactory customer resolution.
Well experienced in managing staff.
Work History
Various GIG jobs (Door Dash, Point Pickup, Roadie, Instacart) September 1, 2021 – August 29, 2024 (Driver)
Pick-up online orders at various restaurants and deliver to various customers at their house or business. Shop for online orders at various stores in the Safford area and deliver the orders to the customers.
Gila Valley Rides September 2, 2023 – July 22, 2024 (Taxi Driver)
Dispatched rides to other drivers, took phone calls regarding pick up and drop off of people or items. Scheduled rides for people in the future. Took payments, drove according to the state laws, and maintained the needed insurance to protect the passengers in case of an accident.
Innes Insurance April 24, 2023 – January 3, 2024 (Insurance Claims Representative)
Answered phone calls, took payments over the phone and in person, filed claims with different insurance companies for home and auto customers. Made changes to policies like adding vehicles or drivers. Balanced drawers at the end of the business day.
Ajo Copper News January 29, 2018 – August 31, 2021 (Office Manager)
Entered payments into QuickBooks, invoiced clients for services rendered, collected payments, type-set legal notices into the back of the newspaper, communicated through email and phone to legal companies/lawyers, ran the bookstore by putting books and products for sale on their Amazon account, maintained our online store, made bank deposits etc.
Marine Motel July 10, 2018 – December 2018 (Housekeeper)
Cleaned, sanitized, and organized hotel rooms to get ready for the next persons stay. Assisted with landscaping and pool cleaning.
Best Western International April 17, 2017 – Nov. 1, 2017 (Reservation Agent & Switchboard Operator)
Made reservations, answered corporate phone calls, coordinator, switchboard, & helping in Verint with scheduling.
Amazon Flex August 23, 2016 – November 2017 (Delivery Driver)
Delivered packages to residences and businesses in a timely manner. Loaded packages at the warehouse.
Papa John’s July 31, 2008 – August 22, 2016 (Assistant Manager & Driver)
Managed staff, handled money, opened & closed store, customer service, made & prepped the product, delivered to customers in a timely manner, wrote schedules, ordered product from QCC, and hired staff.
Emil Crockett Insurance November 2006 – December 2008 (Receptionist)
Answered phone calls, quoted and wrote insurance policies and then had the licensed employee sign off on them, took payments, and filed and stored information.
Education History
Tucson College 2009
GED
DIPLOMA FOR PATIENT CARE TECH & CERTIFIED NURSING ASSISTANT & CAREGIVING LICENSE
References
Gabrielle David 520-***-**** ~ Ajo Copper News
Holly Stanley 623-***-**** - Best Western International, Inc.
Matt Quick 480-***-**** – Papa John’s
Steve Lake 928-***-**** – Emil Crockett Agency
Andre Meuret 480-***-**** – Amazon Flex
Contact this candidate