Sales Reps Accounts Payable
Resume:
Monique Stallings
Greensboro, NC 27403 ********@*****.***
Work Experience
Purchasing Administrator
East Coast Metal Distributors Durham, NC
Feb 2019 – Present
Process sales tickets into purchase orders for all branch managers and sales reps at all 50 locations.
Monitor and track production of demand planners to keep accurate inventory.
Assist Accounts Payable with pricing variances between purchase orders and invoices.
Assist Purchasing Manager with all projects and reports to keep executives informed of inventory, sales and shortages of HVAC equipment, supplies and tools.
Account Executive
Shift 4 Payments
Jan 2018 - Jan 2019
Sell Point of Sale systems and credit card terminals nationwide to business owners that need merchant services.
Assist customers with service or billing issues. Ensure all processing equipment shipped on time for business cash or credit card systems.
Customer Support Representative
Toshiba Global Commerce Solutions RTP, NC
Oct 2016 – Nov 2017
Assisted sales reps with booking, changing or cancellation sales orders for major retailers.
Created and monitored all hold reports for weekly meetings with team and manager.
Process all return requests for direct and business partner vendors.
Created and updated all hold reports that prevent revenue distribution.
Learned to complete all tasks on the Oracle system.
Customer Service Representative
NCJUA - Cary, NC
Sept 2015 - Sept 2016
Assisted customers with policy changes, and billing issues.
Reviewed statistical data to compare to policy rates issued in past 6 years.
Data Entry to convert all policies into new database system for issuance and endorsements.
Customer Service Team Lead
PetPartners, Inc.Raleigh, NC
Sept 2013 - Sept 2015
Sold and serviced insurance policies for dogs.
Handled all claim issues with veterinarians to correct reimbursement for allowed medical conditions.
Maintained team staying motivated and focused on sales and/or servicing all clients.
Office Manager/Sales
Trapp Insurance Group Cary, NC Aug 2012- Sept 2013
Sold and serviced personal or commercial insurance products to clients, handle all office maintenance and walk-in customers daily.
Made policy changes and payments.
Ordered office supplies, distribute mail and do bank deposits.
Commercial Insurance Specialist
Nationwide Wake Forest, NC
NC Aug 2010 - Aug 2012
Focused on increasing production of commercial insurance through various Nationwide Insurance Company and Excess Surplus Lines companies or brokers.
Retained clients upon renewal by On Your Side Reviews that may allow for credits and premium reductions due to discounts.
In field marketing and appointments to sell agricultural, general liability, property, inland marine, workers compensation, auto or umbrella policies
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Agent
Coast to Coast Insurance Solutions
Sept 2009 to Aug 2011
Independent Agency quoted commercial and personal insurance through various Major Market and Excess Surplus Lines companies.
Set appointments with various prospects to market, sell and bind policies for home, auto and business insurance.
Serviced all accounts to assist clients with amendments and payments directly on websites.
Opened branch office in Raleigh to increase production, and customer base with convenience of storefront location.
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Education
BA in Communications
Penn State University - University Park, PA 1986
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