TH Teesha Hunter
Raleigh, NC ***** 919-***-**** ******.********@*****.***
PROFESSIONAL
SUMMARY
Highly motivated and committed Benefits Specialist/Sales Manager with proven history of superior performance at individual, team, and organizational levels. I'm able to multitask and prioritize workloads with little or no supervision. I am focused and committed to fostering high-productivity and morale. I have advanced communication and presentation skills and 20 years of experience coaching/building sales teams to reach performance goals as well as of patient care.
SKILLS Discount Rate Requirements
Detail-Oriented
Customer Trend Analysis
Problem Solving
Decision Making
Time Management
Customer Complaint Resolution
Staff Training and Development
Customer Service
Medication Administration
Patient Relations
Clear Communication
Coordinating Drug Refills
WORK HISTORY SALES/MARKETING DIRECTOR 03/2015 to CURRENT AmeriPlanUSA Dallas, Texas
Exceeded targets by building, directing and motivating high-performing sales team.
Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals. Remained responsive to changing targets by preparing monthly, quarterly and annual sales reports and forecasts.
Coached/trained sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
Provided quality nationwide healthcare benefits
HEALTHCARE SPECIALIST 04/2010 to CURRENT
Maxim Healthcare Raleigh, NC
Took patient medical histories and vital signs as well as performed venipunctures, injections and diagnostic procedures and ancillary tests. Assessed safety and operability of vehicles, equipment and medical supplies to prevent unnecessary health risks.
Developed health plans for patients to improve overall health or recover from injuries and illnesses.
Advised and educated patients regarding diet, hygiene and effective disease prevention methods.
Educated clients and families about rights and responsibilities. Assisted patients with therapy exercises as specified by care team. Scheduled patients for appointments and maintained master calendar. Completed necessary reports and documentation on time and to specifications.
Disinfected tools, equipment and surfaces between patients. EDUCATION Associate of Arts Medical Assisting 05/1990 National Educational College, Oakland, CA
Associate of Arts Accounting 05/1989
Delta Career College, Alexandria, LA
Pineville High School, Pineville, LA 06/1988