Customer Service Heavy Equipment
Resume:
WILTON MANORS, FL *****
*************@*****.***
Michael J. Swinton
SKILLS
●Highly proficient in working in a team-oriented environment in addition to strong leadership abilities.
●Fully capable of structuring a solid plan and implementing ways to complete tasks on time.
●Proficient in the use of equipment and machinery associated with a warehouse environment such as pallet jack, electric pallet jack, electric walking stacker, and forklift.
EXPERIENCE
Wayfair LLC, Pompano Beach
Warehouse Associate
July 2022-May 2024
Duties
• Unloaded furniture orders which required manually moving large, heavy goods and staging them.
• Repeatedly lifted 75+ pounds alone and moved product 150+ pounds alone or via team lift
• Performed additional responsibilities as assigned
WalMart Supercenter, Coconut Creek
Overnight Modular Team Associate/Stocker
JAN 2020-Present
●Primary duties include preparing shelves by resetting merchandise via detailed planogram.
●Stocking the inbound freight directly to shelf.
● Minimal use of pallet jacks and electrical material handling equipment.
●Perform solid customer service with a smile.
WalMart Supercenter, Coconut Creek — Ecommerce Personal Shopper
Sept 2019 - JAN 2020
●Pick orders from salefloor via personal computer handheld device before predesignated pick up time.
●Dispense customer order upon arrival. Process order and checkout customer via card reader.
WalMart Supercenter, Coconut Creek — Department Manager
Sept 2017 - MONTH Sept 2019
Department managers are tasked with driving sales by performing excellent customer service and merchandising. Which includes maintaining in-stock by replenishing outs through POS system, price changes, and reporting sales volume to upper management.
Walmart Supercenter — Unloader
March 2016 - Sept 2018
●Unloaders are tasked with processing freight directly from backroom pallets to salesfloor within a predesignated timeframe.
EDUCATION
Coconut Creek High School, Coconut Creek, FL — Degree
Aug 2004 - June 2008, Coconut Creek
●AWARDS
CAP II ASSOCIATE OF THE MONTH MARCH 2016 AND JULY 2017
DEPARTMENT MANAGER OF THE MONTH JUNE 2018
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