Customer Service Correctional Officer

*** ************ *****, ****** **: 717-***-****

Columbus, OH, 43207 Email: ********@*****.**.**

PATRICK, SAM KPLAY

OBJECTIVE

To take up a challenging and suitable position with a reputable and growing establishment where I can effectively put my academic training and competence into a very dynamic and profitable use.

PERSONAL ATTRIBUTES

Hardworking, Responsible, Passionate, Fast learner, Team player and highly motivated. SKILLS

• Computer Literate: Microsoft Word, Microsoft Excel, Microsoft Access,

• Power Point, Corel Draw.

• Young, Dynamic, resourceful, innovative and result oriented.

• Self-motivated, enthusiastic, and effective under pressure.

• Good interpersonal and communication Skills.

• Team player with ability to work with minimal supervision. WORK EXPERIENCE

STATE OF OHIO- PCI MAR ‘23 –JAN ‘24

Job Title: CORRECTIONAL OFFICER

Job Description:

• Maintaining control of the institution to provide for safety and security of the facility, inmates, staff, and public by enforcing rules/regulations/policies and procedures.

• Supervise and direct inmate activity in assigned areas of the facility/institution.

• Assuring assigned area is clean, safe, and secure.

• Monitoring and operating security controls, equipment, and computers.

• Operation of automotive vehicles in perimeter security and the transportation of inmates.

• Conducting inmate counts, security rounds, and searches.

• Completes required reports and serves on committees.

• Prevents escapes or incidents which threaten security.

• When necessary, uses physical force, unarmed self-defense, firearms, or other force to detain or secure inmates.

AMAZONFLEX AUG ‘22 –MAR ‘23

Job Title: INDEPENDENT DRIVER

Job Description:

• Utilized GPS to optimize routes and continuously meet estimated delivery times.

• Demonstrated professional conduct with clients to deliver outstanding customer service.

• Completed pre- and post-trip safety inspections to record and report any defects and malfunctions.

• Interacted with customers pleasantly to meet needs and drive satisfaction.

• Achieved consistently high customer scores due to exceptional service.

• Followed safety rules to keep clean driving record with no accidents or incidents.

• Managed records by tracking mileage, maintenance and expenses with Flex App Software.

• Handled as many as 4-6 assignments per hour by planning efficient routes.

• Cleaned vehicle regularly to maintain professional appearance.

• Practiced safe and secure loading methods to avoid damaging goods.

• Maintained optimal safety by adapting driving to match current traffic conditions and applying defensive strategies to avoid accidents.

• Delivered goods and services to customers on time and in excellent condition.

• Performed activities on time while maintaining regular attendance and punctuality to support scheduling and work coverage.

• Loaded and unloaded merchandise efficiently to meet demanding route targets. MCKESSON JAN’22 TO JULY 2022

Job Title: INVENTORY ASSOCIATE

Job Description

• Ordering inventory from vendors and suppliers and securing shipment arrival times.

• Managing inventory by stocking and cataloging products for a business.

• Performing quality checks on stored inventory and discarding inventory that does not meet the company’s standards.

• Updating inventory count and maintaining inventory records to share with management and other stakeholders in the business.

• Reporting discrepancies in inventory that indicate theft, such as too little inventory at last count.

• Implementing loss prevention programs to prevent theft.

• Obtaining estimates and price details from different vendors to compare costs.

• Researching the accuracy of product details and testing new products HOME INSTEAD NOV’21 TO JAN‘22

Job Title: PROFESSIONAL CAREGIVER

Job Description

• Serving as a companion to clients.

• Transporting clients to and from appointments, errands, activities, etc.

• Managing medication.

• Preparing meals.

• Interpersonal skills, including exceptional patience and listening skills.

• The ability to provide care across a variety of settings, including group homes and day service programs.

AMAZON JUN ‘21 –NOV ‘21

Job Title: ORDER PICKER OPERATOR

Job Description:

• Collecting order notes to fulfill deliveries

• Picking out ordered items with forklift from storage shelves or rooms using barcodes, serial numbers, etc.

• Securely shrink-wrapping items before placing them in envelopes or boxes

• Operating handling equipment according to industrial safety regulations

• Loading delivery vehicles

• Updating stock inventory after each item is retrieved.

• Managing stock control, including item replenishment and storage

• Performing general warehouse duties as necessary SOLUTION STAFFING MAY ‘21 TO SEPT ’21

Job Title: WAREHOUSE ASSOCIATE

Job Description:

• Collecting merchandise from the distribution center and safely transporting materials to the shipping bay.

• Receiving and documenting merchandise for delivery or return.

• Keeping an inventory of all merchandise entering or exiting the warehouse.

• Identifying any missing, lost or damaged materials and immediately notify the supervisor.

• Ensuring that all the merchandise is safely and securely packed and labeled for shipping.

• Managing all merchandise with appropriate care.

• Assisting with training of newly employed workers.

• Scanning labels to ensure products are shipped to the right destination. ATWORK PERSONNEL JUN ‘19 TO MAY ’21

Job Title: WAREHOUSE PARKER

Job Description:

• Check inventory systems to assess the availability of required items and communicate statuses to warehouse supervisors.

• Check storage areas to locate needed items, and pick them up by hand, or using the forklift, for heavier elements.

• Pick items according to work order sheets and compare them for the right information.

• Transport picked items to the packaging area, and check them for conformity of quality, and label information.

• Ascertain that additional information is properly labeled on the picked items, including batch and item numbers, and expiry dates where applicable.

• Transport packed and tagged items to the delivery pallet and assist loaders in placing them on awaiting trucks.

• Ascertain that the right paperwork is developed and sent with all outgoing shipments.

• Provide supervisors with information of any low stock situations that might occur within assigned areas.

• Oversee the general cleanliness and maintenance of the warehouse area, specifically assigned units.

EDUCATIONAL BACKGROUND

TERTIARY: Benson Idahosa University, Benin City, Edo State, Nigeria. SECONDARY: St Andrew Secondary, Sierra-Leone.

PRIMARY: St. Francis Primary School, Bo Town, Sierra- Leone. BIO-DATA

Nationality Sierra-Leone

State of Origin Kenema

Marital Status Married

Sex Male

Date of Birth 22nd June, 1980

Language English

REFEREES

Available on request

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