Team Lead In-House

milenaarbogast****@Milena gmail.com Arbogast Mesa, Arizona +1-480-***-****

WORK HISTORY

at Intercoastal Mobile Notary

**/**** - ******* (4 years)

Mobile Notary for both sides of the mortgage transaction giving full explanations of the documents as well as the in-house Mobile Notary. at Caliber Home Loans Ventana Loan Services

06/2017 - 07/2020 (3 years)

* Worked on a Nationwide Level and Databases.

* Reviews title reports, payoffs appraise, income documents, hazard insurance and all supporting conditions for required standard compliance prior to underwriter submission.

* Verify Loan files against LOS to ensure all loan terms and conditions match approval.

* CD Provided * Input and compile loan closing documents and send to closing agent for signing within timeframe outlined by management * Correction or Obtaining conditions required for errors and omissions in post- closings * Handle multiple tasks simultaneously.

* Participate in achieving department and company goals and support a positive teamwork environment * Perform other duties assigned by management and the Team Lead.

* Performed Team Lead Duties working with teams of 8-32 members * Milena Arbogast Resume Page Three * Including Post Closing. o Assemble, review, ship and reconcile closed transaction of each loan o Deliver closed loan packages to the servicer in a timely manner via electronic upload o Review Conditions from Servicer and determine validity of stipulations o Prepares and Issues goodbye letters to borrowers at Stewart Title-Florida Foreclosures Division Ryland Homes Capital Title- Ahwatukee Arizona Division

05/2016 - 06/2017 (1 year)

* Open, Process and close escrow files * Worked up files for the following States and Cities.

Arizona-Statewide, California statewide, Baltimore Statewide, Washington Statewide, Florida-Cities of Jacksonville, Tampa, Orlando, Texas-City s Houston, Dallas, Austin, San Antonio, Colorado Statewide-Mainly Denver, Illinois Mainly-Chicago, Twin Cities Statewide, Indianapolis statewide, Nevada-Reno, Las Vegas, Henderson, Laughlin.

* Transactions- Residential Commercial and Land.

Cash, Standard Mortgage Loans, VA Loans, Hard Money Loans, Refis, Inhouse Mortgage loans for new builds, Bank Forecloses and Hard Money. buys on forecloses * Prepared escrow document * Prepare CD- HUD s, showing fee breakdowns for both buyers and sellers.

* Seller and Buyer signings.

Explanation of all documents as the 3rd party, notarizing all documents then flipping the package making copies of documents needed by all parties involved.

* Cutting checks for escrow transactions and insuring payments and recieve by all parties involved.

(Aches, Physical checks, and wires) * Maintain Bookkeeping records * Proofread commitments for title insurance policies, other pertinent papers, and loan documents.

* Transmit disbursements of any funds held in escrow * Working close to all law firms, lenders, real estate agents, mortgage brokers to make sure the transaction closes correctly and on a time frame with deadlines * Proficient in maintaining confidentiality.

* Perform clerical duties such as filling, answering phone, ordering supplies and make sure the office is running to corporate expectations and some payroll.

Settlement Payment Processing Manager at Freedom Debit Relief 10/2008 - 05/2012 (4 years)

* Analyzing, Calculating and Giving the final approval on Client Settlement opportunities sent from the negotiations department.

* Approving or Rejecting settlements based on the clients qualifications, escrow account balances, other payment arranges and future needs.

* Underwriting all terms and conditions for both Legal and Non-Legal accounts * Daily Payment Processing Bulk ACH, Out Call ACH, and wires for payments on approved settlements.

* Processing and Signing Physical checks that are sent out via mail and overnight to creditors.

* Working closely with Global Client solutions, Banks, federal reserve, and Lenders ensuring Funds have been sent over, posted correctly, reversals and payment adjustments with final confirmations of cleared payments and closed out showing final payment cleared.

* Working on exceptions that allow FDR to lend client funds on settlements. Giving the final approval with payback terms.

* Analyzing failed settlement agreements, return funds, Null and Voids on approved settlements that should have been a rejection by other team members.

* Re-Negotiating settlements that were Null and Voided with stop payments issued.

* Working NSF and NEF problem settlements.

Contacting the clients if their settlement is in jeopardy, giving detailed explanations and the negotiated qualifications from the creditor and my approval based on what is the best layout for our client.

* Handling creditor calls with payment issues, needs with payments or settlement issues that a renegotiation or reissuing payment needs * Maintaining a professional relationship with creditors, negotiations departments in California and Arizona, creditor Q s, and nationwide clients.

* Training all new reps for positions within the Payment processing department and Negotiations department as well as keeping the Sales department up to date with the needs of the back office, tips, and needs. SKILLS

Customer relationship management, year

LANGUAGES

English, Fluent

French, Bilingual

SOCIAL NETWORKS

Facebook, https://www.facebook.com/newinchristtoday/ Twitter, https://Mike Nazha

Linkedin, https://Mike.Nazha

ABOUT ME

I served in the military

I have a drivers license

I have management experience

I have a security clearance

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