Customer Service Data Entry
Resume:
Sarah Bell
Vanceboro, NC *****
*****.********@*****.***
Hard-working professional with over 15 years of experience with customer service and administrative skills. Very skilled knowledge of all office administration duties such as data entry, record management, most computer softwares, and leadership skills! Proficient in a wide range of computer applications such as Microsoft Excel, Microsoft Word, Microsoft Outlook, Quickbooks and Salesforce. Aiming to leverage my skills to successfully fill the role at your company. Looking to bring my wide range of skills to a company to help grow and enhance the company! My end goal is to retire with your company! Work Experience
District Administrator
UNITED INSURANCE COMPANY-Washington, NC
November 2022 to July 2024
My job was to assist clients over the phone and in office with their policies needs and taking their premium payments. Also all other office duties as in filing, organizing, doing business supply orders and maintaining a safe and organized office daily.
Customer Service Representative
City Of New Bern-New Bern, NC
April 2020 to September 2022
Worked at the city’s utility office, as a customer service representative. I worked the front desk and Assist customers with their utility bills and collected their payments. Helped customers with starting or stopping services! Also answer customers telephone calls with customers questions or took payments over the phone.
Administrative Coordinator
TRANSLOAD SOLUTIONS LLC-Greenville, NC
May 2016 to April 2020
Ran truck scales for incoming and outgoing 18 wheelers and ran a dispatch office for the railroad. Maintaining files and records so they remain updated and easily accessible. Answer all phone calls and emails. Prepare of weekly reports. Order materials, supplies and services. Document Control Specialist
AAF Flanders-Washington, NC
August 2013 to May 2016
Work in the Engineering Department as a Document Control specialist. Process new and revised filter orders. Also kept up daily filling with Engineer’s drawings. Also create shop orders and make part numbers.
Secretary
B&T CONSTRUCTION-Washington, NC
February 2008 to July 2013
Wrote correspondence to customers and vendors. Handed the accounts payable and basic banking. Answer phone calls and emails. Maintain sending out invoices to customers monthly. Sort and distribute incoming mail and prepare outgoing mail Office Secretary
INTERCOASTAL BEARINGS INC-Washington, NC
February 2008 to July 2013
Develop and maintain a filing system. Maintained approximately 100 customer files. Manage the company's Quickbooks. Handed the accounts receivables and payables. Received and shipped parts to customer! received all outbound and inbound phone calls daily proximately over 100 calls a day Education
High School Diploma
Menchville High School - Newport News, VA
June 2007 to June 2007
Skills
• Time management (8 years)
• Typing (10+ years)
• Bookkeeping (8 years)
• Windows (10+ years)
• Payroll (5 years)
• Microsoft Outlook (8 years)
• Microsoft Office (8 years)
• Medical receptionist (5 years)
• Microsoft Excel
• Microsoft Word
• Title processing
• Budgeting
• Negotiation
• Recruiting
• Cash handling
• Medical office experience
• Loan processing
• Documentation review
• Leadership
• Human resources
• Medical billing
• Data collection
• Customer support
• Accounts payable
• System administration
• Computer operation
• Data entry
• Event planning
• Document management
• QuickBooks
• Medical records
• Google Docs
• Adobe Acrobat
• Personal assistant experience
• Records Management
• Accounting software
• Debits & credits
• Childcare
• Analysis skills
• iOS
• Group home
• Salesforce (3 years)
Certifications and Licenses
Child Development Associate Certification
Driver's License
CPR Certification
Non-CDL Class C
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