CUSTOMER SERVICE
FABIANIE
ROCHASSE
CONTACT INFORMATION
*********@*****.***
**** ***** ***** ** ***** Springs Fl
33065
SKILLS
LANGUAGES
Haitian Creole Native
French Native
English Advanced
OBJECTIVE
EXPERIENCE
TEACHER ASSISTANT
Broward County Public School. FL 2023 - Present
DISPATCHER VALET PARKING
SP+ . FL 2022 - 2023
LAB ASSISTANT
HCS Solar Panel. Texas Jan 2020 - 2021
CHEFCOOK
Boolpik catering . FL 2021 - 2023
EDUCATION
ASSOCIATE
Quisqueya University . Haiti 2011 - Present
Business Admin
HIGH SCHOOL DIPLOMA
College St François D’Assise.
communication
empathy
problem-solving
time management
multitasking
attention to detail
teamwork
Proactive, customer-orientated retail professional with over 4 years of experience in reputable shops. Received 3 ‘Passion Awards’ for delivering outstanding service and have consistently surpassed my target KPIs for mystery shoppers.
Assisted lead teacher in creating engaging lesson plans and activities for preschool students.
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· Managed classroom behavior and created a positive learning environment. Provided one-on-one support to students who needed extra help with assignments.
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Collaborated with other teachers to develop curriculum that catered to the individual needs of each student.
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Organized and supervised field trips and special events for students and their families.
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Proficient in managing valet parking operations and ensuring efficient vehicle turnover.
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Extensive experience in providing excellent customer service and resolving parking-related issues.
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· Skilled in safely driving various types of vehicles in a busy parking environment. Demonstrated ability to communicate effectively with team members and customers.
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Strong attention to detail in recording vehicle information and maintaining parking records.
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Managed daily tasks, scheduling, and coordination for a team of construction workers.
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· Assisted with tools and equipment set up and breakdown on job sites.
· Provided administrative support and document filing for project managers.
· Handled inventory management and ordering supplies for job sites. Performed heavy lifting and physical labor as needed for various construction projects.
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· Worked collaboratively with a team to ensure timely completion of projects. Followed safety protocols and procedures to maintain a safe working environment.
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Communicated effectively with team members and supervisors to ensure project success.
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· Managed kitchen staff and coordinated daily operations as a Head Chef. Created and executed menu items as a Line Cook in a busy kitchen environment.
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· Supervised food preparation and presentation as a Kitchen Supervisor.
· Trained new employees and ensured quality control as a Culinary Trainer. Worked in various roles in commercial kitchens, including prep cook, grill cook, and pastry chef.
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Collaborated with catering teams and event planners to deliver high-quality culinary experiences.
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