Customer Service Pharmacy Technician
Resume:
Kylee Rutherford
Morris, IL *****
*************@*****.***
Professional Summary
●Overall, I am dependable, driven, and always excited to come to work and see what the day is going to be like. I like to start every day with a positive outlook and leave yesterday's problems behind me until I have to take necessary actions towards them. I have a very independent approach to handling high-volume customer loads. Excellent relationship-builder and multitasker always ready to support team needs.
Skills
●I have many skills and intend to further them. One skill I have is I have great customer service experience. I have been working in customer service for about four, almost five years. I love communicating with customers and hearing their feedback. I have very clear and effective communication. I know how to deal with any type of customer that comes my way. Even the most difficult customers, I can handle it. I am very hardworking and dedicated to anything I do. When I am assigned a task or asked to do something important, I will put my all into it, no questions asked. I am very familiar and comfortable with a handful of different forms of technology. Another skill I have is that I work well under pressure. If things tend to get out of hand or busy, I can put my feelings aside and focus on what needs to get done. I also am very reliable. I always have reliable transportation, and I am always open to making any changes in my schedule, etc. if need be.
Work History
●March 2019 to July 2021
●Everest Creamery And Bubble Tea Morris, IL
●Customer Service / Drink Maker
At Everest, I take customers orders, answer any and all questions. And I also make all sorts of drinks such as bubble milk teas, fruit teas, smoothies, and milkshakes. Furthermore, I consult with my boss about decisions for the sore. Like promotions on our store page, recommendations, and any issues.
●November 2019 to October 2020
●Walmart Morris, IL
●Stocking and Receiving
As a stocking and receiving associate at Walmart, I did many things such as placing, tagged and secured merchandise in diverse designated areas. I coordinated efficient storage areas to optimize materials movements, loaded and unloaded boxes and pallets using safe operating procedures and correct equipment, restocked products and rotated items according to standard procedures. I even sometimes helped unload the trucks, and much more.
●August 2017 to February 2019
●Echo Lanes Bowling Alley Morris, Illinois
●Customer Service / Cook
At Echo lanes I mostly worked in the kitchen as a cook. I helped with ringing customers up at the front desk, answering phone calls, etc. I also helped out with other things like running the lazer tag there and even helped ran bowling tournaments.
●March 2021 to July 2024
●Certified Pharmacy Technician at Walmart Pharmacy Morris, Illinois
Being a pharmacy technician has taught me so much. From customer service in person and over the phone all day - to talking to insurance companies and different doctor offices, and being efficient with filling prescriptions as well as inputing them into the system in a timley manner. A lot of problem solving throughout the day which I enjoy. I love the interaction with the customers and different companies I get to speak to.
Education
●May 2019 Morris Community High School Morris, IL
●High School Diploma
●ExCPT Diploma through NHA to become a certified pharmacy technician.
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