Bus Driver Customer Service

MOHAMMED SHAHAZADA

Date of birth: **/**/**** Nationality: Bangladeshi Phone number:

+965-******** (Mobile) Email address: ***********@*****.*** Address: MIRSHARAI,, CHITTAGONG, Bangladesh (Home) Address: MAHBOULA, BLOCK 02, Kuwait (Work)

01/06/2013 – CURRENT SABAH AL SALEM, Kuwait

BUS DRIVER(CDL) AMERICAN UNITED SCHOOL OF KUWAIT

Safe Operation of the Bus:

• Drive the bus safely and responsibly, adhering to traffic laws and regulations.

• Monitor road conditions, adjust speed as needed, and respond to emergencies.

• Ensure the safety of passengers by maintaining a safe driving environment. Passenger Assistance:

• Assist passengers, including those with disabilities, boarding and alighting the bus.

• Ensure passengers use seat belts (if available) and follow safety protocols.

• Provide information about routes, stops, and connections when requested. Route Adherence:

• Follow designated routes and schedules accurately.

• Make timely stops at assigned locations, ensuring consistency and reliability.

• Adjust routes or schedules as necessary due to road closures or other issues. Bus Maintenance and Inspection:

• Perform pre-trip and post-trip inspections of the bus to ensure it is in good working condition.

• Report any mechanical issues or defects to maintenance personnel.

• Keep the bus clean and ensure it is well-maintained. Emergency Procedures:

• Know and execute emergency procedures, including evacuation protocols and first aid.

• Handle unexpected situations, such as accidents or medical emergencies, calmly and efficiently. 07/01/2009 – 09/05/2013 Kuwait

TRUCK MECHANICAL ASSISTANT ALSHAYA

Maintenance and Repairs: Assist with routine maintenance (oil changes, filter replacements) and repairs (engine, brakes, transmission).

Inspection and Diagnostics: Perform vehicle inspections and use diagnostic tools to identify issues. Tool Handling: Use and maintain tools and equipment properly. Documentation: Keep records of maintenance and repairs, and prepare reports. Safety and Compliance: Follow safety protocols and ensure compliance with regulations. Support Technicians: Help senior mechanics with complex repairs and learn from them. Customer Service: Communicate with drivers and clients about repairs and maintenance status. Workspace Management: Maintain cleanliness and organization of the work area and tools. 06/06/2004 – 08/06/2025 Bangladesh

HIGH SCHOOL OR EQUIVALENT HAITH KANDI HIGH SCHOOL

Mother tongue(s): BENGALI

WORK EXPERIENCE

EDUCATION AND TRAINING

LANGUAGE SKILLS

Other language(s):

UNDERSTANDING SPEAKING WRITING

Listening Reading Spoken production Spoken interaction ENGLISH B2 B2 C1 C1 B2

HINDI B1 B2 B2 C1 B1

ARABIC A1 A2 A2 A1 A1

Levels: A1 and A2: Basic user; B1 and B2: Independent user; C1 and C2: Proficient user Organisational skills

Time Management: “Met all deadlines by effectively managing multiple projects.” Planning and Scheduling: “Ensured timely project completion through detailed scheduling.” Problem-Solving: “Resolved conflicts quickly, maintaining project timelines.” Communication: “Facilitated effective cross-departmental communication for better collaboration.” ORGANISATIONAL SKILLS

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