Customer Service Inventory Management

Cathy

Alexander

Pharmacist

Cathy Alexander

*** ***** *****

Troy, Ohio 45373

937-***-****

*****.*************@*****.***

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Professional Summary Dynamic pharmacist with over 30 years of experience, including a pivotal role at Walmart, where I honed my expertise in medication inventory management and patient counselling. Reowned for fostering strong healthcare professional relationships and ensuring optimal patient outcomes. Excel in prescription drug interaction assessment and delivering exceptional customer service. ㅡ

Experience Walmart / Staff Pharmacist

July 2004 - April 2024, Troy, Ohio

-Developed and maintained strong working relationships with physicians, nurses, and other healthcare professionals to ensure optimal patient outcomes.

-Performed effective inventory management activities such as ordering, stocking, and rotation of drugs for a variety of pharmacy settings.

-Supervised pharmacy technicians ensuring accuracy during preparation of prescriptions while maintaining quality control standards.

-Promoted courteous patient counseling to customers, fostering proper medication administration.

HealthCare Pharmacy / Retail Pharmacist

April 2000 - June 2004, Covington, Ohio

-Utilized excellent communication skills to educate patients on their prescribed medications and potential side effects.

-Oversaw the day-to-day operations of the pharmacy while providing excellent customer service and resolving customer inquiries in a timely manner.

-Provided guidance to pharmacy technicians regarding proper procedures for filling orders and maintaining inventory. Revco/CVS(bought out Revco)

March 1990 - April 2000, Kettering, Ohio

-Ensured adherence to all applicable laws, regulations, codes and policies related to pharmacy operations.

-Educated staff members on the proper use of medications and therapeutic protocols.

-Managed workflow by delegating tasks to pharmacy technicians according to their qualifications.

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Education Ohio Northern University / Bachelor’sDegree September 1989 - November 1993, Ada, Ohio

References NAME: Jessy Snow

STORE: Impact Pharmacy

POSITION: Certified Pharmacy Tech

EMAIL: *********@*******.***

PHONE: 937-***-****

NAME: Kelly Knife

STORE: Walmart Pharmacy

POSITION: Certified Pharmacy Tech

EMAIL: *******@***.***

PHONE: 937-***-****

NAME: Cyndi Hayes

STORE: Walmart Pharmacy

POSITION: Registered Pharmacist

EMAIL: ***********@*****.***

PHONE: 937-***-****

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