Diploma machine tools and industrial technology

KELLY HURST

Sumter, South Carolina ***** 803-***-**** ********@*****.***

Organized [Job Title] with experience in [Type] restaurant environments. Effective creator of service structures with thoughtful organization. Efficient house manager and facilitator of rapid table turnover, boosting volume and increasing sales opportunities. Dependable [Job Title] successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Food station setup

Accurate money handling

Wine knowledge

Guest relations management

Food and beverage pairings

Customer Service Representative, 01/2010 - 10/2019 Georgios, 2 Famous Pizza – 344 Pinewood Rd

Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Responded to customer requests for products, services, and company information. Clarified customer issues and determined root cause of problems to resolve product or service complaints. Delivered prompt service to prioritize customer needs. Quality Control Inspector, 01/2002 - 01/2010

Kaydon Bearings – Industrial Park hwy 15 South

Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.

Evaluated components and final products against quality standards and manufacturing specifications. Communicated with production team members about quality issues. Inspected quality of products, taking note of functionality, appearance and other specifications. Recorded inspection and test results on data sheets. Examined products for imperfections and defects.

PROFESSIONAL SUMMARY

SKILLS

WORK HISTORY

Followed standard operating procedures for inspections and tests. Operated and maintained testing equipment.

Sewing Machine Operator, 01/2000 - 01/2002

Jostens – Greenwood SC

Operated sewing machines to join, reinforce, or decorate products and performed hand stitching for smaller projects.

Handled custom adjustments to create pieces meeting unique customer requirements. Finalized products by attaching hardware, labels and tags and preparing shipments. Calibrated, tested, and adjusted machine settings or controls in preparation for production operations. Lead Server, 01/1994 - 01/2000

Travel Center of America – Manning South Carolina

Cultivated warm relationships with regular customers. Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.

Taught staff how to deliver outstanding service to every customer without sacrificing profit objectives. GED: 1993

Central Adult High School - Spencer NC

EDUCATION

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