Nurse Practitioner Customer Service
Resume:
Jeanne Wright, M.S.N.
**** *********** ***** *** ******, MD 21774 301-***-****
Professional Experience
Frederick Health Hospital
Frederick, MD
COVID Tester:
Covid testing at off-site hospital tent site.
January 25, 2021 to Present
Sierra
5425 Urbana Pike, Frederick, MD July 2021 to January 24, 2021
Associate:
Worked in storeroom hanging clothes and preparing for sale
Customer Service
Organizing displays and recovering garments and gear throughout the day
Answering customer questions and referring to correct places
Greeting folks when they came into the store and exiting the store
Chronic Pain Treatment Centers May 2012 to July 2019 915 Tollhouse Avenue, Suite 103, Frederick, MD Geriatric Nurse Practitioner:
Recognize and manage geriatric syndromes common to older adults, including: cardiovascular, respiratory, gastrointestinal, urinary, hematological, musculoskeletal, endocrine, neurological, psychiatric/psychosocial, integumentary, sensory and chronic pain problems.
Assess, examine, diagnose, and provide restorative, preventative and palliative care for
geriatric patients in chronic pain.
Educated patients about their pain and the available treatment protocols and options.
Discussed addiction and related physical, mental, behavioral and relationship consequences.
University of Maryland Medical System December 2001-January 2012 22 S. Greene St, Baltimore, MD 21201 Geriatric Nurse Practitioner:
Assess, diagnose, treat, and bill patients with GU and GI cancers.
Work and consult with physicians and medical students in providing proactive and targeted protocols and medical care for cancer patients.
University of Maryland Medical Center, 9th floor, Inpatient Cancer July, 1997-December 2001 22 S. Greene St, Baltimore, MD 21201 Registered Nurse:
Assess and administer chemotherapy and treatments to leukemia and solid tumor patients.
Teach patient and family about medications and side effects.
Discuss end of life strategies and provide support, love and resources with patients and family.
Prudential Healthcare July 1995 to 1997
2800 Charles Street, Baltimore, MD (closed)
RN Utilization Review/Case Management
Precertification of surgical procedures, physical therapy and other nonsurgical
treatments
Answer phone calls in a cue from patients and providers
Trouble shoot, customer service, manage difficult calls and try to find a solution
pleasing to all
York Hospital July 1988-1992
1001 S. George St York, Pa
Registered Nurse Emergency Room and Medical-Surgical Intensive Care
Care for patients in a busy city emergency room 1988-1989.
Provided emergent and nonemergent care.
Was certified in ACLS and BCLS
Cared for patients in Med-Surg ICU 1989-1992
Administered medications, assessed patient’s and educated patients and family
Provided supportive care and end of life care as needed
Palmyra Fire Department 1982-1985
35 West Walnut Street, Palmyra, Pa
Emergency Medical Technician
Provided emergency care in small town
Educated community about prevention and Emergency care
Transported patients to doctor office appointments requiring medical care
Education and Professional Certifications
University of Maryland School of Nursing, M.S. in Nursing, Geriatric Nurse Practitioner, 2001 655 West Lombard Street, Baltimore, MD 21201 Certification: GNP-BC # 0363231 Now Retired
York College of Pennsylvania Bachelors of Science Degree in Nursing, 1988 441 Country Club Road, York, Pa 17403 Certification: RN # 112789 expires August 31, 2021
CPR Certification
American Heart Association for Providers
9/23
ACLS Provider
American Resuscitation Council
Obtained 12/19/20 expires 12/19/2022
Volunteer Experiences
July 2019 Vieques, Puerto Rico, Hurricane Maria
Due to the island’s hospital being condemned and corrupt officials preventing financial resources from getting to those in need, the most compromised individuals had not gotten the care they had needed post Hurricane Maria.
My church partnered with Fe Que Transforma, Pastor Silva.
Served on medical team by assessing patients’ immediate and/or critical needs, proactively solving problems, and in doing whatever was required.
September 2019 Vieques, Puerto Rico, Hurricane Maria
A very small team of us went back to Vieques, Puerto Rico.
Conducted more medical assessments and worked on building positive relationships with the folks in Vieques
Other Significant Volunteer Experiences
EMT in Pennsylvania - both paid and volunteer
Special Olympics
Young Life Leader
Church committees and leadership roles
Art festivals in Frederick
Tails of Hope Cat Sanctuary
Frederick Rescue Mission
Special Interests
Photography of nature, landscape, and people’s faces
Travel to beautiful places
Serve those in need
References Available Upon Request
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