Quality Assurance Data Analysis

ROLSTON A. NICHOLLS

PROFESSIONAL SUMMARY

Able to contribute to Administrative and Security performance goals, towards improved efficiency of Organization processes through creative approaches, team work to help solve problems for greater confidence when assessing competitive strength making business decisions.

2J, Garston Ct. Cockeysville, MD 21030 860-***-**** ****************@*****.***

SKILLS

Communication MS Word Skills

Conflict resolution Client & Customer Review Management

Problem solving Internal Department Budgeting

Work History

Quality Assurance Division Manager: December 2016 - Present

Amalgamated Security Services Limited: Macoya Road, Trinidad

Effective screening processes;

Training assessment steering;

Providing Corrective Action Plan Reports to remedy contractual issues;

Conducting quality audits and quality assurance reviews;

Documenting and updating new and existing processes;

Staying up to date with security trends, Laws.

Warehouse Manager: October to December 2016

Furniture House Trinidad Limited: 120 Eastern Main Road, Barataria Trinidad

Chief Security Officer: March 2014 – January 2016

Trinity Exploration & Production Services Limited: Sutton Street, San Fernando, Trinidad and Tobago

Communicated with all levels of the Management Structure;

Demonstrated good interpersonal skills;

Exhibited exceptional managerial skills and the ability to lead a team;

Proficiency in information management systems, the management of assets and personnel protection;

Researched and stayed up to date with security trends, as well as changing Central and Local Government Laws.

Education

Master’s Degree in Business Administration: 2008 - 2012: Henley Business School, University of Reading

Achievements

Through careful leadership and encouragement changes and improvements in the overall quality of work, resulted in improved Customer Review Reports and improved Officer competencies.

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