Customer Service Tax Preparer

Pauline Hernandez

*******************@*****.***,Santa Rosa, CA 95407

Objective

Actively seeking an airport position with

a company offering stability and growth

where I would be able to use my vast

knowledge, experience, and genuine love

of customer service.

Experience Education Certificates

10/2018-8/2019

Tax Preparer H&R Block

Advised clients on the best strategies for filling their taxes efficiently and legally.

Conducted research on current trends in taxation law to stay up to date with changes.

Prepared and reviewed tax returns for individuals, partnerships, and corporations

Created spreadsheets detailing income sources,

deductions, credits, and estimated payments.

6/1984-12/2014

Clerk UPS.

I Worked for the post office for over 30 years. Started off loading and unloading trucks and worked my way up to the Officer in charge.

Duties consisted of but not limited to, scheduling for my employees, handling bank deposits, inventory, and

passports. In charge of customer service and handling complaints

SRJC

Construction

Excel

Microsoft

Skills

• Creativity

• Leadership

• Organization

• Problem solving

• Teamwork

References upon

Request

707-***-****

*******************@*****.***

Santa Rosa, Ca 95407

Contact this candidate