Social Media Business Development
Resume:
Mark Gabrielli
Merritt Island, FL *****
****************@*****.***
Accomplished and astute professional with over a decade of transformative leadership and operational excellence in diverse sectors, including professional services, healthcare, automotive, and logistics. Demonstrates a mastery of strategic oversight and innovative process optimization, significantly enhancing operational frameworks and profitability. Adept at cultivating strategic partnerships, steering complex projects to successful completion, and spearheading growth initiatives. Committed to leveraging extensive executive expertise to drive organizational success and exceed performance metrics in a business development or business management capacity. Work Experience
Assistant General Manager
Airport Canaveral - Port Canaveral Contract-Cocoa, FL January 2023 to Present
• Executed top-tier management practices in directing operational activities for a high-volume transportation service, optimizing resource allocation, and streamlining processes to fortify service delivery and fiscal performance.
• Innovated and implemented robust training protocols and operational audits, ensuring compliance, and elevating operational and financial accuracies.
• Enhanced customer satisfaction and retention through strategic process improvements and initiative- taking problem-solving.
• Increase revenue streams and oversaw accounting and gross sales. Invoicing clients and organizations for transportation services.
• Dealt directly with major airports and port officials on a weekly basis. Senior Marketing Director
Gabrielli Marketing-Merritt Island, FL
July 2015 to Present
Marketing Strategy Development
• Created targeted marketing strategies aligned with business goals, driving market share growth and brand visibility.
Brand Management
•Managed brand consistency and positioning, enhancing recognition and customer loyalty across all channels.
Digital Marketing
• Executed digital campaigns across SEO, PPC, email, and social media, boosting website traffic and conversions.
Content Marketing
• Developed engaging content strategies that increased website traffic and lead generation. Social Media Marketing
• Led social media campaigns that grew followers and engagement across key platforms. Email Marketing
• Designed email campaigns with high open and click-through rates, using customer segmentation. Search Engine Optimization (SEO)
• Optimized websites for search engines, improving organic rankings and driving targeted traffic. Pay-Per-Click (PPC) Advertising
• Managed PPC campaigns, maximizing ROI through strategic ad placements and keyword targeting. Marketing Analytics
• Analyzed campaign performance, using data to optimize strategies and improve ROI. Customer Relationship Management (CRM)
• Utilized CRM tools to enhance customer retention and drive sales through personalized marketing. Market Research and Analysis
• Conducted market research to inform strategies, identifying trends and opportunities for growth. Project Management
• Led marketing projects from concept to execution, ensuring timely delivery and alignment with objectives.
Director of Operations
INEX Professional Services-Cocoa, FL
January 2016 to October 2023
· Orchestrated strategic direction and comprehensive management of multiple profit centers, including commercial cleaning and business management consulting, amplifying efficiency and profitability through strategic innovations and superior leadership.
· Championed the development and execution of growth strategies that propelled significant enhancements in operational productivity and customer acquisition, increasing revenue streams by over 40%.
· Cultivated strategic partnerships and led cross-functional teams to drive project success and organizational growth.
Automotive Consultant
Infiniti of Melbourne-Melbourne, FL
January 2012 to December 2016
· Spearheaded sales and customer relationship strategies within a competitive luxury automotive market, significantly enhancing client acquisition and financial performance through expert analysis and tailored engagement tactics.
· Developed and executed business development plans that expanded market reach and improved brand loyalty.
Education
Strategic Leadership Course in Business Management Harvard University
July 2024 to August 2024
Communicating Customer Value in Business Management Harvard University
July 2024 to August 2024
Biological Sciences
Eastern Florida State College - Cocoa, FL
Skills
• Advanced Financial Acumen and Budget Management
• Cross-Functional Team Leadership and Development
• Expertise in Regulatory Compliance and Quality Assurance
• Proficiency in QuickBooks and Financial Analysis
• Strategic Vision and Executive Leadership
• High-Stakes Negotiation and Decision Making
• Operational and Process Optimization
• Sophisticated Client Relationship Management
• Customer retention
• Employee retention
• Negotiation
• Process Improvement
• Account Reconciliation
• Research
• Financial Report Writing
• Profit & Loss
• Accounting
• Program Management
• Purchasing
• Forecasting
• Sterile processing
• Website management
• Web design
• Logo design
• Landscaping
• Fish conservation
• Marine ecology
Certifications and Licenses
Driver's License
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