Los Angeles High School
Resume:
Nada Eldesoky
Saint Charles, MO 63304
********@*****.***
Objective
To obtain a secretarial position whereby my experience, expertise and skills can best be utilized.
Professional Skills
Maintain excellent customer relations and customer rapport
Ability to work in a fast-paced atmosphere
Effective telephone communication skills
Experience in handling confidential records
Ability to follow instructions well and make decisions with no supervision
Diplomatically resolve customers complaints on as- needed basis
Accurately and effectively fulfill employment responsibilities
Education
Teaching Training Program/Education
American University in Cairo, Completion Date: 07/05
Bachelor of Arts / Political Science
California State University of Los Angeles, Los Angeles CA, Completion Date: 05/05
High School Diploma/General
Downey High School, Downey CA, Completion Date: 06/98
Employment History Sales Agent, AVIS Car Rental, Los Angeles, California, 2008
Successfully promote and sell company products and services
Meet or exceed sales goals set locally
Provide personalized and exceptional rental experiences to all customers
Effectively communicate rental agreements to customers
Respond to all customer inquiries and concerns in a professional and friendly manner both on the telephone and in person
Follow and maintain all Quality Assurance standards at location issued by the company.
English Instructor, American University in Cairo, Cairo, Egypt 2005 - 2007
Taught English as a foreign language to pre-freshman and freshman university students
Developed and prepared curriculum and lesson plans for students.
Enhanced students’ academics reading and writing skills.
Fragrance Model, Robinsons-May, Valencia, California, 1999 - 2005
Organized product launches
Promotion of multiple fragrance lines
Provided exceptional customer service
Assisted top retail company representatives
Consistently met or enhanced sales quotas
Language(s) Arabic, English, and some Spanish
References Brian Nielsen, Airport Manager 949-***-****
Joe, Shift Manager 949-***-****
Pam Amini, Bay Manager 661-***-****
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