Palo Alto Data Center
Resume:
Basheer Ali
**************@*****.***
**** ******* ** ****** *****,Richardson, Texas
75082
Professional Experience
Professional Summary
Detail-oriented and results-driven Adjuster with 2 years of experience in claims assessment and management, complemented by 9 years of diverse experience in jewelry sales, retail smoke shops, hospitality, warehouse management, and restaurant services. Proven expertise in evaluating claims, negotiating settlements, and providing exceptional customer service. Adept at managing complex cases, analyzing data, and maintaining high standards of accuracy and compliance. Seeking to leverage a comprehensive background in claims adjusting and sales to contribute.
Claims Adjuster Texas (License ID# 3187718)
ICICI General Insurance, India. Feb 2020 – July 2022
Senior Claims Adjuster
Evaluated and processed claims efficiently, managing a caseload of [specific number] claims per month with a [specific percentage] accuracy rate.
Conducted thorough investigations, including reviewing documentation, interviewing claimants, and assessing damages, leading to fair and timely settlements.
Negotiated with policyholders, attorneys, and contractors to reach mutually agreeable settlements, reducing claim disputes by [specific percentage].
Analyzed data and prepared detailed reports on claims findings and settlement recommendations, improving overall claims processing efficiency.
Ensured compliance with company policies and state regulations, maintaining a high standard of integrity and accuracy in all claims activities.
Jewelry Sales Consultant
Magma Jewellers, [Salt Lake, Utah]
[Aug 2022] – [Aug 2024]
Achieved a [specific percentage] increase in sales by delivering personalized customer service and effectively showcasing high-value jewelry items.
Managed client relationships, resulting in a high rate of repeat business and customer referrals.
Conducted in-depth product demonstrations and trained new sales associates on jewelry products and sales techniques.
Sales Associate
[Smoke Shop ], [Rowlett, Texas]
[Sep 2018] – [April 2022]
Consistently exceeded sales targets by [specific percentage] through effective upselling and promotional strategies.
Provided expert advice on products such as cigars, smoking accessories, and tobacco, enhancing customer satisfaction.
Maintained inventory control and compliance with local regulations, contributing to smooth store operations.
Front Desk Associate
[Holiday Inn], [Dallas, Texas]
[Sep 2015] – [Sep 2018]
Delivered exceptional guest service, handling check-ins, check-outs, and reservations with a [specific percentage] guest satisfaction rating.
Managed guest inquiries and resolved issues promptly, contributing to a positive guest experience.
Assisted with administrative tasks and collaborated with housekeeping and maintenance teams to ensure hotel operations ran smoothly.
Warehouse Associate
[Amazon Ware house], [Dallas, Texas]
[Feb 2013] – [Sep 2015]
Efficiently managed inventory, including receiving, sorting, and distributing goods, which improved warehouse efficiency by [specific percentage].
Implemented organization systems to streamline order fulfillment and reduce processing times.
Conducted regular quality checks and maintained accurate records to ensure compliance with safety and quality standards.
Server
[Arabica Restaurant-5 to11 pm], [Richardson, Texas]
[May 2018] – [July 2020]
Provided excellent customer service in a fast-paced environment, resulting in a [specific percentage] increase in positive customer feedback.
Managed multiple tables simultaneously, ensuring timely delivery of food and beverages and addressing any customer concerns.
Assisted with inventory management and restocking, contributing to efficient restaurant operations.
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