Customer Service High School
Resume:
SAWANTO TALLEY
Lanham, MD *****
****.******@*****.***
PROFESSIONAL SUMMARY
Self-directed, energetic and adaptable professional with a background in janitorial duties, administration, and customer service. Accurately perform challenging tasks with precision and attention to detail. Excel at organizing and setting up new procedures, troubleshooting and taking adverse situations and making them positive. Use sound judgment and good decision-making skills. Establish positive relationships with employees and supervisors at all levels.
EDUCATION
Largo High School - Largo, MD High School Diploma - Graduated 1995 SKILLS
● Self-motivation
● Customer service
● Time management
● Organizational skills
● Verbal and written communication
● Team building
● Honesty and Integrity
● Active listener
● Communications
● Interpersonal skills
● Planning and coordination
● Administrative support
PROFESSIONAL EXPERIENCE
NOW, LLC
4300 GARDEN CITY DR, LANHAM MD 20784
Janitorial 4/2024 - Current, 25-30 hours per week
● Clean and sanitize 6 Amtrak trains per day and surrounding areas.
● Collect and dispose of trash in the train station.
● Maintain a positive attitude.
● Arrive at each shift 15 minutes early to ensure punctuality.
● Established rapport with customers, staff and management.
KINGSTON INTERNATIONAL
6000 GREENBELT RD, GREENBELT MD 20770
Janitorial 12/2023 - 3/2024, 25-30 hours per week
● Cleaned and organized restaurant eating area, kitchen area and bathroom
● Established relationships with customers, staff and management
● Cleaned sinks, bowls, countertops, stoves and any necessary appliances.
● Conducted weekly inventory of supplies and equipment needed to maintain sanitation.
DIAMOND DISTRICT
3929 GEORGIA AVE, WASHINGTON DC 20011
Freelance Barber 04/2017- 12/2022, 50 hours per week
● Time management skills to complete client services in an efficient and timely manner
● Technical knowledge and skill for hair to assist clients with a variety of hair types and needs
● Interpersonal skills to connect with clients, building long term relationships and client loyalty
● Aesthetic creativity to create unique styles tailored to client-specific visions
● Communication skills to listen and understand client requests, as well as discuss various options and decisions before, during and after services
● Customer service skills as necessary for performing transactions, scheduling appointments and following up with clients
● Physical abilities that allow them to stand for long periods and perform precise cuts
BUFFALO WILD WINGS
COLLEGE PARK, MD
Janitorial 11/2012- 06/2024, 25-30 hours per week
● Ensured a clean working environment.
● Conducted weekly inventory of supplies and equipment needed to maintain sanitation.
● Sweeped and scrubbed floors, waxed floors as required.
● Cleaned sinks, bowls, fountains, and other sanitary stations.
● Cleaned and polished floors, halls, and other areas.
● Collected and disposed of trash.
● Replenish tissue, towels, soap, and other sanitary stations.
ANDERSON PAINTING AND REMODELING
ATLANTA, GEORGIA
Technician Assistant 1/1996- 01/2000, 40 hours per week
● Provided technical assistance to engineers and technicians.
● Assisted technicians in handling routine customer issues.
● Answered and responded to customer calls and messages.
● Redirect customer calls to corresponding engineers and technicians.
● Adhered to corporate service standards in technical assistant functions.
Contact this candidate