Health Support Worker

Location:

Toronto, ON, Canada

Posted:

September 08, 2024

Contact this candidate

Resume:

Ikebudu Ugo Odichinaka

*** ******* ***** *********** *** 2V8

*****************@*****.***

437-***-****

Dear Hiring Committee,

I am currently seeking out an opportunity at joining your team and would like to be considered for the Support Worker or Youth worker position.

I am confident that my seven years of experience working in Mental Health and Addiction with diverse ethno-racial communities and people in transition to independent living makes me an ideal fit for this position.

During my time working at Synapse centre for Psychological Medicine in Abuja Nigeria as a Community support worker and Medical Intern Associate I was assigned with the responsibilities of managing and overseeing a range of critical projects from the conception to delivery. These projects stemmed from: Educational and Skills Development Training Programs; Focus Group Facilitation; Community-Based Research Projects; Fundraising Initiatives; Youth Sexual Health Engagements; Homeless Outreach, Harm Reduction Support Program and Medical Insurance.

My manager and director commended me for demonstrating strong skills in proactively managing important and time sensitive projects; Developing innovative solutions to critical problems; Balancing stakeholder expectations with those of the organization; And working collaboratively with other team members to establish an efficient and effective systems of operation. My extensive knowledge gained through volunteerism in Homelessness, Substance Abuse, Mental Health and Addiction and Social/Community Resources would continue to reinforce and support your program objectives.

I have attached a copy of my resume outlining in detail how my knowledge, skill sets, and lived experience proved me as a valuable addition to your team.

HIGHLIGHTS OF QUALIFICATIONS

Advanced knowledge of Microsoft Word; Excel; PowerPoint; Desktop Publishing; Advance Internet navigation skills; Microsoft Outlook and -Case Management Software (OCASE);

Extensive knowledge of community resources and services available within the GTA and government entitlement programs;

Experience in techniques such as motivational interviewing; the stages of change and drug-set- setting models; active listening to provide non-judgmental support; crisis intervention; referral and advocacy;

Ikebudu Ugo Odichinaka

170 Celeste drive Scarborough M1E 2V8

*****************@*****.***

437-***-****

Experience in crisis situations (e.g. overdoses; suicidal ideation; and aggressive behavior) with immediate up-to-date knowledge of emergency referral services, and respect for the dignity of all individuals involved.

CORE SKILLS & PROFICIENCY

Case Management Client-Centered Therapy Grassroots Mobilization Client Advocacy Network Skills Training Workshop Facilitation Crisis Management Needs Assessment Community Resource Coordination PROFESSIONAL WORK EXPERIENCE

Residential support worker

Alliance Youth services

January 2022 - present

Provided support to clients who are facing issues of poverty, mental health, addictions, abuse, social isolation and more;

Demonstrated ability to work with people with hoarding behaviours and who have mental health and addiction issues;

Used case management as a tool to support residents in meeting their goals;

Provided support including work readiness, basic life management skills, anger management, addiction counseling, assertive communication, setting goals, giving and receiving feedback, self- esteem, conflict resolution, problem solving and managing change;

Demonstrated knowledge of group processes and team dynamics;

Demonstrated knowledge of the Residential Tenancies Act;

Demonstrated excellent organizational and time management skills;

Maintained current knowledge of legislation, community services, resources, policies, programs, procedures, and issues affecting client population;

Participated in program development initiatives and services delivery;

Connected with staff from other programs and community agencies (e.g. hospitals, social workers, doctors, courts, immigration, shelters, drop ins, health clinics, legal programs, other City programs etc.) to provide program information or in advocating for transfer/ placements of clients;

Resolved conflict situations including client’s complaints and disputes; listened, mediated, negotiated and provided support and guidance to resolve issues and documented

Assisted clients to develop an individualized plan of action with short and long term goals and identified strategies to achieve and maintain housing stability;

Facilitated referral of clients to specialist, hospital or community resources as appropriate; Ikebudu Ugo Odichinaka

170 Celeste drive Scarborough M1E 2V8

*****************@*****.***

437-***-****

Collaborated with Housing Support workers and other members of the housing shelter and support teams in coordination of support for clients;

Fostered partnerships and collaborate with other harm reduction programs in the designation geographic boundaries of community engagement programs.

Assessed and assisted clients to manage episodic and stable chronic health conditions associated with persistent drug and alcohol use;

Arranged for referrals including any follow-up appointments and documentation for medical specialists for assigned practitioners;

Provided educational support to clients regarding emerging and persistent challenges related to addiction;

Provided supportive and lifestyle counselling and crisis management when indicated;

Accompanied clients to appointments, medical, legal, or otherwise where necessary;

Liaised with Housing Support Worker, RHP Staff, and managers as required;

Advocated on behalf of clients and inform clients of their rights and responsibilities.

Maintained and up dated case notes, progress reports and client files on a weekly basis. Child and Youth Worker

Calvary Child and Family Services

November 2019 – December 2021

Provided support to clients who are facing issues of poverty, mental health, addictions, abuse, social isolation and more;

Demonstrated ability to work with people with hoarding behaviours and who have mental health and addiction issues;

Used case management as a tool to support residents in meeting their goals;

Demonstrated knowledge of group processes and team dynamics;

Demonstrated knowledge of the Residential Tenancies Act;

Demonstrated excellent organizational and time management skills;

Maintained current knowledge of legislation, community services, resources, policies, programs, procedures, and issues affecting client population;

Participated in program development initiatives and services delivery;

Resolved conflict situations including client’s complaints and disputes; listened, mediated, negotiated and provided support and guidance to resolve issues and documented Ikebudu Ugo Odichinaka

170 Celeste drive Scarborough M1E 2V8

*****************@*****.***

437-***-****

Assisted clients to develop an individualized plan of action with short and long term goals and identified strategies to achieve and maintain housing stability;

Facilitated referral of clients to specialist, hospital or community resources as appropriate;