Customer Support Bar Manager
Resume:
Megan Thomas
Bullhead City, AZ *****
************@*****.***
Recruit, interview, hire, train, promotes, and when necessary discipline and even fire employees. Willing to relocate to: Bullhead City, AZ - Laughlin, NV Authorized to work in the US for any employer
Work Experience
Bar Manager/Lead Bartender
Loyal Order Of The Moose Lodge #1860-Bullhead City, AZ September 2020 to February 2024
• Managed day-to-day operations including opening & closing duties, scheduling shifts for employees & cash handling procedures.
• Intiate and maintained vendor relationships.
• Maintained budget & monitored cost.
• Select & purchased liquor, beer, and all other supplies.
• Excelled at delivering top-notch customer support in a high-pressure setting.
• Developed a reputation for fostering positive customer relationships, resulting in increased repeat visits, memberships, & satisfaction.
Bar Manager/Bartender
The Mohave Shrine Club-Bullhead City, AZ
October 2016 to September 2020
• Oversees planning of special events.
• Made all liquor & beer orders every week.
• Along with all other shopping.
• Ensured compliance with all safety & sanitation standards in relation to bar inventory management
& cash handling.
• Maintained accurate records of liquor inventory & purchases for budgeting purposes.
• Achieved consistent positive feedback while contributing to the establishments' success. Bartender
AMVETS-Bullhead City, AZ
September 2014 to April 2016
• Marketing, including social media and other forms of publicity.
• Maintained budget and monitored cost.
• Performed opening & closing duties including restocking supplies.
• Operated cash register & POS system for transactions.
• Ensured compliance with local health codes regarding food storage temperatures or alcohol serving guidelines.
Education
BA in Business Administration
Colorado Tech University - Colorado Springs, CO
Present
Skills
• Cash register
• Interviewing
• Purchasing
• POS
• Inventory management
• Vendor Relationship Management
• Bar management (7 years)
• Inventory management
• Performance Monitoring
• Customer Relations
• Supervisory Experience
• Time management
• Food safety
• Cash handling
Certifications and Licenses
Bartender License
Regular and Management certificates in both Arizona and Nevada. Food Handler Certification
Certified in both Arizona and Nevada
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