Pharmacy Technician Customer Service

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x Houser_Nedra_resu...

Nedra Houser, RPhT

*** **** **" Avenue = Cordele, GA 31015 = 229-***-**** =

*************@*****.***

PROFESSIONAL PROFILE

Customer service oriented Registered Pharmacy Technician, able

to provide pharmacy services, inventory management, and other

pharmacy duties in accordance with state and federal pharmacy

laws. Recognized for skill and competency by receiving several

promotions to positions of increasing responsibility and backed by

vast management experience.

> State of Georgia Registered Pharmacy Technician (RPhT)

License #PHTC066117.

Ultimate Medical Academy HIPAA Essentials for

Healthcare Professionals Certificate.

>American Red Cross CPR and First Aid.

Communicate in a clear and concise manner to ensure

satisfactory customer service.

Effectively prioritize work to ensure efficiency.

Work in a positive and respectful manner with fellow

employees and patients.

> Microsoft Office Applications: MS Excel MS Word MS

PowerPoint MS Teams.

-Communication Platforms: Skype Zoom Google Meet.

Typing Speed: 80 WPM.

KEY QUALIFICATIONS

Prescription Filling Process = Prescription Order Entry

Pharmacy Law & Ethics = Knowledge of Top 200 Brand / Generic

Drugs = Customer Service

RX Sig Codes & Abbreviations / Medical Terminology *

Pharmaceutical Calculations » Non-Sterile Compounding

Pharmacology = Drug & Dosage Interaction = Supply & Inventory

Insurance Authorizations / Claims = Third Party Billing = Data

Entry = HIPAA Compliance

EDUCATION

Ultimate Medical Academy Associate of Science Degree /

Health Sciences — Pharmacy Technician, 2022

EXTERNSHIP EXPERIENCE

Walgreens boa igh :1 0 08: Se Americus,

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