Production Specialist Team Lead

Robert Foster

**** ******* ***, **********, **

Cell Phone: 513-***-****

Email: ***********@*****.***

PROFESSIONAL WORK EXPERIENCE

ADP, Production Specialist, 2002 – 2021

Performed all applicable pre-list and final inspection tasks associated with printing, insertion and wrap of payroll, W2s, management reports, and 1099 forms.

Oversaw the work of Production Representatives to ensure that tasks were completed with quality, and within client SLA’s; majority being same day turn arounds.

Researched and resolved difficult pre-list or final inspections problems, including notifying service vendors of non-operating production machinery. Notified the supervisor or manager of any pre-list errors which could not be resolved.

Reviewed all printed forms, identifying any that did not meet appropriate quality standards.

Initiated and authorized paycheck re-runs.

Trained less experienced associates based on a developmental need identified by supervisor or manager. Provided input to the supervisor or manager regarding the performance assessment of applicable associates.

Worked as part of a team that processed seven million inserted envelopes (checks, W2s, and 1099s) in a single month with a yearly volume of over 14 million inserted envelopes.

Trained associates in conjunction with the team lead and manager to operate several pieces of equipment including Ricoh 4100 continuous feed merger to stack printers, Xerox Docuprint 180 cut sheet printers, BOWE Turbo G8 automated inserts.

Contact this candidate