CATHY MCELRATH
NORTH CHESTERFIELD, VA 23236
**********@*****.***
SUMMARY OF SKILLS
Excellent oral and written communication skills
Proficient in Microsoft Office Suite
Dynamic presentation and negotiation skills
Ability to establish effective working relationships and communicate with all levels of staff, clients and the general public
Ability to work independently and as part of a team WORK EXPERIENCE
TRIDIUM INC. / HONEYWELL
TRAINING COORDINATOR
RICHMOND, VA 2009 - 2023
Process training schedules, course registration, and training certificates. Work closely with instructors to schedule training sessions and ensure training materials are published correctly for customer registration. Provide assistance to customers when they have difficulties such as being unable to join a webinar or other non-technical issues regarding training. Train and assist customers on course access and the registration process. Responsible for purchasing all training materials, supplies, and miscellaneous items for the training department. Coordinate travel, lodging, and meals for customers, staff, and other departments as needed. Conduct daily inventory accounting for all supplies and training materials within the department using (SAP) software. Process customer billing, create invoices, and responsible for all of the department’s accounts payable and accounts receivable. Schedule training meetings and procure meeting spaces and perform all other related meeting functions. TRIDIUM INC. / HONEYWELL
RECEPTIONIST
RICHMOND, VA 2001 - 2009
Assisted in the planning and preparation of team meetings and events. Directed and referred customers to the appropriate resources, services, and departments. Provided administrative support and technical assistance to the office manager and other departments as needed. Served as key-holder ensuring the opening/closing of the office was completed timely and followed all safety and security protocols. Processed all office mail and was responsible for drafting correspondence to customers, staff, and other stakeholders. EDUCATION
Wytheville Community College
A.A.S. Mental Health
Wytheville Community College
A.A. S. Business Management