Customer Service Management Systems

RONALD MAIO

**************@*****.*** 813-***-**** Leesburg, FL 34748 WWW: Bold Profile

Summary

Certified in appliance commercial and Industrial, OPL and coin op. And others like Miele Professional Commercial industrial medical machines. Disinfection and lab washers, chemical and electronic programming and management systems. 5S Compliant at all workplaces. Well versed with manufacturing, modification & installation of electronic components and electrical systems. Mechanical Assembly and Integration of Robotics, Machines Ability to work independently and as part of a team when required with little or no supervision. Seeking a great career in the technical industry.

Skills

Conveyors engineering repair

Hazmat's commercial diagnostics

Robotic arm technician assembly to build test and ship robot that makes silicone chips.

Repairs LG electronics, Bosch, Whirlpool, Maytag, Electrolux, EPA certified.

Vending Royal, Rowe, NSM jukebox and National, & more-Certifications.

Mainstream Engineering-EPA License #84510A88EB80AD1

Hadco, Miele Professional Medical Disinfection commercial, Industrial laundries, Certified for repairs.

Training & Development, Customer service, Safety factories and workplaces

Experience

Hine Automation St. Petersburg, FL

Robotics Technician

01/2019 - 01/2020

Reads blueprints and assemble sub - assemblies to integrate into working robots. Wires Harnesses and builds components to integrate into robot in in working atmospheric chambers to handle semiconductors.

Solders/ Assembles/Cable and Harness/Mechanical Building. Operating Systems Windows 10, Cool Works, Hine Automation programs. Programs cool works to command motors and burnt circuit boards.

Uses calipers, hand tools, electric hand tools, Feeler gauges, Hz measurements meter, electrical meters, angle finders, Depth gauges. Pneumatic and electric operation checks performed. Diagnoses problems with robots.

Assembles racks and subcomponents, Helps with atmospheric chambers to assemble for shipping. Advise when part changes need to be made to engineering. Burn in parameters to control and install software.

Keeps parts stocked and reports to shop manager. Running branch warehouses for 5.0 robotics. Scheduled parts, RMA returns, meets demands for sales on production.

Installed, tested and maintained robotic systems to ensure optimal performance.

Miele USA Princeton, NJ

Miele Professional East Coast Representative

01/2023 - 04/2024

Repairs, Installs Medical disinfection machines in dental and hospitals, Labs and yachts, laundries.

1 4 months year trainings on machines.

Servicing Georgia and the state of Florida as a remote technician.

Certifications completed on machines Steelco and Miele.

Tracked inventory levels and ordered supplies as needed.

Performed administrative tasks such as filing documents and updating records.

Demonstrated strong problem-solving skills when faced with challenging situations or complex inquiries from customers.

Educated customers on product features and benefits to ensures productive experience.

Ocean Mechanical Lutz, FL

Ocean Mechanical

01/2021 - 02/2023

Appliance in industrial service technician. Hotels/Industrial Laundries service technician. Responsibilities to keep my customers' machines running to their satisfaction.

Truck stocked with inventory needed for industrial/commercial appliance repair. I repair industrial ironers /washers/dryers/folders. I work on electrical, Hydraulic and Pneumatic on large and smaller machines. All brands.

Responsible for Customer relations skills used here for every call. I run about 6 calls a day repairing appliances in Hotels/Universal Studios and surrounding hotels and factories and implicated Preventive maintenance programs designed to keep equipment running longer.

Amazon/JLL Tampa, FL

MHE 2conveyer Tech

11/2019 - 12/2021

Working in large facilities with conveyors and robotic systems. MHE 2 - for all Amazon facility's needs.

MHA and LOTO training. Pulls bearings and rollers as needed to keep large facilities running.

Any maintenance work in facilities/Factories tends to and is repaired so operations stay running smoothly and productions are at a maximum flow during prime times of operations.

Manages tooling/5 S safety awareness training.

Diagnose machinery and components electrically and mechanically and replace parts as needed. Various electrical and mechanical maintenance for various conveyors systems and everything in the building.

Education and Training

Auto Chlor /Johnson And Johnson Springfield, VA

Certification in HazMat's Chemicals/Commercial Dish Machines

03/2019

Rowe-Jukebox-Certification-Change Machines-Baltimo Baltimore, MD

Chemical Certification in Chemical Dish Machines Commercial

07/2016

Wascomat And Dininni New York NY New York, NY

Certification in Certified

01/1997

University of Maryland - College Park College Park, MD

Associate of Arts in Fine Arts

04/1981

Northwestern Senior High-Hyattsville Maryland Hyattsville, MD

High School Diploma

04/1981

LG Electronics Huntsville, AL

Some College (No Degree)

01/2021

Miele Professional Princeton, Nj.

Disinfection Medical

04/2024

Repairs and programming. Complex data registration to commissioning and programming, documentation of graphing to meet FDA approvals.

Certifications

EPA linked

Miele Professional Medical dental industrial commercial

All appliance certifications presented in person

Robotics

LG Electronics

Bosch

Whirlpool/Maytag

Royal and National

All vending /simulators

Auto Chlor chemical hazmats certified dishmachines

Contact this candidate