Customer Service Package Handler

May Turner

Very fast learner, team player

Bakersfield, CA 93306

**************@***********.***

+1-661-***-****

Seeking a permanent full time challenging position where I can utilize my hard work ethic, skills and abilities to maintain the success of my employer and obtain career advancement opportunities Willing to relocate to: Palmdale, CA - Bakersfield, CA - Las Vegas, NV Authorized to work in the US for any employer

Work Experience

FedEx Ground Package Handler

FedEx-Shafter, CA

July 2021 to Present

Inbound package handler, warehouse

Outside Sales Representative, Customer Service Representatives Charter Spectrum-Bakersfield, CA

December 2019 to Present

Responded to high volume customer inquiries, corresponded to according departments via email, phone, and interpersonal in regards to customer orders.

Amazon Fulfillment Associate

Amazon DSP-Las Vegas, NV

April 2019 to July 2020

Warehouse, inbound receiving, sorting, unpacking,water spider, inserted Lead Furniture Representive

William-Sonoma-Shafter, CA

October 2014 to July 2018

Administrative services managers plan, coordinate, and direct a broad range of services that allow organizations to operate efficiently. Administrative services managers plan, direct, and coordinate supportive services of an organization.

Sales Associate

William-Sonoma Inc-Shafter, CA

October 2014 to March 2015

Directed sales calls, placing phone, internet orders, data-entry, and customer service. LEAD CASHIER

S. Union St-Bakersfield, CA

February 2011 to September 2013

Cash handling, cleaning, stocking, and customer service Senior Care Representative

XEROX-Bakersfield, CA

August 2006 to September 2011

Customer service, data-entry, and high volume inbound/outbound call inquiries. KEYED TELLER

MONEY MART-Bakersfield, CA

March 2002 to July 2004

Tellers verify a customer's identity and financial information before processing a transaction. Tellers are responsible for accurately processing routine transactions at a bank. These transactions include cashing checks, depositing money, and collecting loan payments. Duties Tellers typically do the following: * Count the cash in their drawer at the start of their shift. Accept checks, cash, and other forms of payment from customers *

CUSTOMER SERVICE REPRESENTIVE

RED CROSS-Bakersfield, CA

March 2003 to June 2003

Customer service representatives listen and respond to customers' questions. Customer service representatives interact with customers to handle complaints, process orders, and provide information about an organization's products and services.

Education

High school diploma in Business Administration

Bakersfield College - Bakersfield, CA

Present

G.E.D in General

Bakersfield Adult School

Skills

• Exceptional Customer Service

Inbound/Outbound Calls

Data-Entry

Computer Literate

Schedule (10+ years)

• Cold Calling (10+ years)

• MS Office (10+ years)

• Receptionist (4 years)

• Sales (10+ years)

• Account Management (9 years)

• Salesforce (10+ years)

• Quickbooks (10+ years)

• Administrative Experience (5 years)

• Logistics (3 years)

• Powerpoint (10+ years)

• Inventory Management (3 years)

• CRM software (10+ years)

• Data collection (10+ years)

• Multiple phone's lines (10+ years)

• Managerial experience (2 years)

• Inside Sales (10+ years)

• Pricing

• Outside Sales (Less than 1 year)

• Business Development

• Inside Sales (10+ years)

• Management (1 year)

• Outside Sales (Less than 1 year)

• Purchasing

• Upselling (10+ years)

• Customer Relationship Management

• Negotiation

• Presentation Skills (6 years)

• Sales Management (1 year)

• Research

• Customer Relationship Management (10+ years)

• Microsoft Outlook (10+ years)

• Computer Networking (6 years)

• 10 key calculator (10+ years)

• Microsoft Word (10+ years)

• Microsoft Powerpoint (10+ years)

• Phone etiquette (10+ years)

• Childcare (10+ years)

• Customer service (10+ years)

• Office experience (10+ years)

• Medical terminology (1 year)

• Typing (10+ years)

• Microsoft Office (10+ years)

• Clerical experience (10+ years)

• Multi-line phone systems (10+ years)

• Operating systems

• Operations Management

• EMR systems

• Medical office experience

• Quality Assurance

• Live chat

• E-commerce (1 year)

• Customer support

• Hospitality (10+ years)

• Food/Beveridge (2 years)

• Windows

• Documentation review

• Leadership

• Payroll

• Intake

• Medical Coding

• Recruiting

• Intake

• Data Entry (10+ years)

• Forecasting

• Sales administration (1 year)

• Clerical experience (2 years)

• Human resources

• Microsoft Excel

• Upselling

• Live chat

• Inside sales

• Customer service

• Account management

• Front desk

• Clerical experience

• E-commerce

• Medical terminology

• Microsoft Access

• Leadership

• Urgent care

• Time management

• Sales

• Organizational skills

• Microsoft Office

• Computer skills

• Typing

• Cold calling

• Retail sales

• Customer relationship management

• Outside sales

• Cash register

• Presentation skills

• Document management

• Data collection

• Quality assurance

• Serving

• Analysis skills

• Hotel experience

• Employment & labor law

Languages

• English - Expert

Certifications and Licenses

Driver's License

November 2023 to January 2029

Ca driver's license

CPR Certification

Food Handler Certification

Assessments

Call center customer service — Completed

July 2021

Demonstrating customer service skills in a call center setting Full results: Completed

Customer service — Proficient

October 2019

Identifying and resolving common customer issues.

Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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