Customer Service Quality Control
Resume:
Hello
CHANTEE FARACI
Tucson,Az **701
***************@*****.***
Skills
● Quality Control Standards
● Harvesting Techniques
● Communication Abilities
● Pest Control
● Customer Service
● Life Skills Development
● Academic Support
● Skill Development
● Social Perceptiveness
● Peer Counseling
● Crisis Intervention
Experience
Jun 2023-Feb 2024
Residential Drug abuse program Waseca,MN -Peer Mentor
● Shared personal stories and experiences to provide hope, advocacy and one-on-one support to peers.
● Provided academic support and guidance to students in need of assistance.
● Promoted skill building to support activities of daily living.
● Conducted one-on-one meetings to discuss student progress and provide feedback.
● Created lesson plans and activities tailored to meet the needs of each individual student.
● Supported new mentors through orientation processes, shadowing opportunities or other methods of instruction.
● Expressed understanding and support to help individuals pursue paths to professional development.
● Ensured a safe and supportive learning environment for all students.
● Led weekly meetings with mentors and mentees to assess progress towards goals set during previous meetings.
● Facilitated group discussion sessions on topics such as study skills, college preparation and career exploration.
Feb 2023 - Feb 2024
FCI Waseca, Waseca,MN -Greenhouse specialist
● Applied fertilizer, pesticides, fungicides, herbicides, and other treatments to plants according to safety protocols.
2
● Developed new methods for increasing efficiency of greenhouse operations.
● Assisted in the selection of appropriate varieties of plants for specific growing conditions and climates.
● Propagated plants through cuttings or seedlings.
● Monitored plant growth, health, and development; documented results in logbooks.
● Researched new technologies that may benefit operations within the greenhouse environment.
Jan 2022-May 2022
Mount Lemmon Inn, Tucson,AZ - Front desk receptionist
● Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
● Greeted customers warmly and made them feel welcome.
● Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
● Maintained an organized reception area and ensured that all guests were attended to promptly.
● Handled payment processing and provided customers with receipts and proper bills and change.
● Welcomed patrons to the front desk and engaged in friendly conversations while conducting the check-in process.
● Resolved any customer complaints or issues in a timely fashion following established protocols.
Education
Feb-2024
Waseca,MN-High school equivalency -GED
Contact this candidate