Administration/Front Desk Clerk/Bookkeeping/Reservations
Resume:
Contact information
*** *********** **, **********, ***** *********@*****.*** 607-***-****
Professional summary
Administration professional with 15 years of experience in record keeping, inventory management, and customer interaction. Demonstrated expertise in scheduling, payment processing, and ordering supplies, ensuring seamless operations. Adept at enhancing efficiency and accuracy through meticulous attention to detail and strong organizational skills.
Employment history
Home Health Aide/Caregiver
Brightstar Care, Pittsburgh - North Hills location — Dec 2018 - Jun 2021
• Daily assisted living -
Maintained records of client health status, medication schedules, and care plans, ensuring accurate information for healthcare professionals.
Provided compassionate care to elderly clients, assisting with daily activities ( bathing, dressing, feeding) and medication management, enhancing their quality of life and independence.
• Finances -
Kept a record of clients expenses on my shifts.
Ordered supplies for certain basic needs.
Kept an inventory of supplies and food so they could order when needed. Photographer/Customer Service
Sears Portrait Studios, Mary Esther, FL — Mar 2007 - May 2007
• Photographer
Meticulously set up varied backgrounds, ensuring optimal lighting and composition. Posing 1 to multiple people in different angles and positions for a beautiful photo. Becky Galton
Administration
• Customer Service
Greeting the customers with kindness. Listening to what they want and following through. Helping customers to decide what photo packages to order.
• Administration
Scheduling sessions with customers.
Efficiently processed orders and payments, maintaining accurate records. Although I enjoyed this job, I needed to leave because my child was ill. Home Health Aide/Caregiver
Home Instead, Navarre, FL — Aug 2008 - Aug 2009
• Daily assisted living -
Provided compassionate care to elderly clients, assisting with daily activities ( bathing, dressing, feeding) and medication management, enhancing their quality of life and independence.
• Companion
Walking and listening to life events of elderly clients. Reading to them. Playing board games or puzzles. Administration
Cash Masters International, Orlando, FL — Sep 2004 - Oct 2005
• Customer Service
Troubleshooting with customers over the phone to recalibrate their cash counting machines. Optimized work order system, enhancing retrieval and replacement of malfunctioning cash counting machines, leading to improved customer satisfaction.
•Bookkeeping
Maintained meticulous records of accounts payable and receivable, ensuring accurate financial tracking and reporting for the organization.
Ordered office supplies as needed.
• Shipping and receiving
Took inventory of incoming machines. Made sure the customer name and serial number matched the work order.
Printed shipping labels and packed machines to be sent out. Front Desk Associate and Night Auditor
Marina Bay Resort Timeshare, Fort Walton Beach, FL — Jun 2003 - Jun 2004
• Front Desk Associate
Managed suite reservations, check-ins/outs, and dance hall bookings. Communicated with management, maintenance, and housekeeping to ensure customer satisfaction.
• Bookkeeping
Manually recording rooms rented daily.
Calculating the percentages of room sales to go to individual timeshare owners. Gift shop sales
Print year to date statement to ensure the data matched the books. Skills
Record Keeping Inventory Management
Customer Interaction Scheduling
Payment Processing Food Inventory Management
Ordering Supplies
Education
Highschool Diploma
Greenwood Central School, Greenwood, NY — Sep 1979 - Jun 1992 Sales & Marketing Certificate
Wildwood Education Center, Hornell, NY — Sep 1990 - Jun 1992
• Managing the campus store.
Making a work schedule
Taking inventory and restocking merchandise
Ordering supplies from vendors
• Bookkeeping
Keeping a manual and electronic record of store sales and inventory.
• Marketing
Designing and creating signs for businesses and highschool/college events. Designing the store window for customer appeal.
Bookkeeping certificate
Clover Park Technical College, Lakewood, WA — Mar 1996 - Jun 1996 References
Helen Brannen Renton
Cash Masters International
+44 (0-773*******
Pamela Jackson
Marina Bay Resort
Hobbies
I love reading!
Anything from Stephen King horror to teen books like Goosebumps and Diary of a Wimpy Kid.. Photography. I love posing people, animals and outdoor scenery. Traveling when the opportunity arises.
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