Appliances installation and delivery
Resume:
Kelvin Gates
Beaumont, TX *****
***********.***@*****.***
I'm a high energy very devoted and determined worker. I'm working on finishing my computer engineering degree and desktop support/I.T.
Authorized to work in the US for any employer
Work Experience
Pharmacy Technician
Walmart-Durant, OK
August 2022 to August 2024
• Accurately filled and dispensed XX prescriptions daily, ensuring patient safety and adherence to medication guidelines
• Managed inventory of medications, regularly conducting audits and restocking to maintain optimal levels
• Collaborated with pharmacists to verify prescription information, resolve any discrepancies, and ensure proper dosage instructions were provided to patients
• Maintained a clean and organized work area, including the pharmacy shelves and storage areas
• Assisted in the preparation of compounded medications under the supervision of a pharmacist
• Provided excellent customer service by answering questions about medications, potential side effects, and drug interactions
• Processed insurance claims for patients' prescriptions using electronic systems such as XYZ software
• Conducted medication therapy management (MTM) services by reviewing patient profiles for potential drug interactions or therapy optimization opportunities
• Educated patients on proper medication usage, storage requirements, and potential side effects during counseling sessions at pick-up or over the phone
• Collaborated with healthcare providers to obtain prior authorizations for certain medications when required by insurance companies
• Ensured compliance with all state and federal regulations regarding controlled substances handling and record-keeping procedures
• Participated in continuous quality improvement initiatives within the pharmacy department to enhance efficiency and accuracy of operations
• Trained new pharmacy technicians on standard operating procedures (SOPs), workflow processes, safety protocols, etc
• Assisted in managing expired medications through proper disposal methods following regulatory guidelines
• Implemented barcode scanning system for medication verification process resulting in a XX% reduction in errors
• Maintained confidentiality of patient information according to HIPAA regulations at all times
• Counseled patients on over-the-counter (OTC) products suitable for their symptoms or conditions
• Collaborated with healthcare professionals to ensure appropriate medication therapy for patients with complex medical conditions
• Performed medication inventory reconciliation to identify discrepancies and prevent stockouts or overstock situations
• Managed patient profiles and updated information such as allergies, current medications, and contact details accurately in the pharmacy system
• Collaborated with healthcare providers to resolve insurance coverage issues or prior authorization requirements for specific medications
• Participated in staff meetings and training sessions to stay updated on new drugs, regulations, and best practices within the field of pharmacy
• Demonstrated proficiency in using pharmacy software systems for prescription processing, inventory management, and patient profile maintenance
• Achieved a XX% increase in customer satisfaction scores through attentive service delivery and personalized interactions
• Served as a liaison between patients/customers and healthcare providers to facilitate effective communication regarding medication-related concerns
• Contributed to cost-saving initiatives by identifying generic alternatives when available without compromising therapeutic outcomes
• Collaborated with pharmacists to conduct medication therapy reviews (MTRs) for high-risk patients or those taking multiple medications concurrently
• Investigated potential drug recalls or safety alerts issued by manufacturers or regulatory agencies; communicated relevant information promptly to pharmacists
• Maintained accurate records of controlled substances transactions according to state/federal laws/ regulations governing their handling/dispensing/storage
• Implemented workflow improvements that reduced average wait times at the pharmacy counter by XX%
• Packed prescriptions securely for mail-order deliveries while ensuring compliance with shipping regulations (e.g., temperature control)
• Fostered positive relationships with pharmaceutical sales representatives/vendors; evaluated product samples/promotional materials before making recommendations/decisions regarding formulary additions/exclusions
Runner
Choctaw Nation of Oklahoma-Calera, OK
August 2021 to August 2022
Take care customers. Restock cart room. Extensive Walking to complete demands. Security Officer
United Protective Services-Frisco, TX
July 2021 to August 2021
I float to different locations also being on call and oversee work areas. securing my assigned post.
• Licensed professional security officer for 1 years
• Maintained daily log of activity within Different facilities
• Greeted vendors and visitors at arrival
• Patrolled parking lot
• Ability to immediately understand surroundings
• attended all physical security meetings
Delivery installer & Driver/Warehouse
Country boy trucking LLC.-Beaumont, TX
March 2017 to January 2021
• Delivered merchandise to clients
• Drove Short Haul and Regional route type
• Loaded packages
• Maintained accurate inventory count
• Resolved customer complaints
• Completed daily pre and post-trip inspection checklist
• Obtained package signatures
• Refueled vehicle
• Drove passengers
• Trained new employees
• Answered telephones
• Took orders
• Scanned packages
• Managed invoices
• Drove residential and commercial routes
• Delivered products in a timely and courteous manner
• Loaded packages
• Maintained ongoing communication
• Consistently completed on-time deliveries
• Managed paperwork
• Maintained receipts and income from deliveries
• Obtained package signatures
• Inspected and maintained cleanliness of vehicles
• Assured inventory was consistently accurate
• Maintained accurate inventory count
• Accurately organized appliances onto box truck
• Handled merchandise
• Operated warehouse equipment, including forklift, hand straps, and pallet jack and dolly
• Inspected and maintained cleanliness of fleet
• Drove fleet truck
• Delivered merchandise to clients
• Resolved customer complaints
Rail road Matinence
GHC-Beaumont, TX
September 2018 to September 2019
Railroad maintenance
Spike pulling
Complete railroad demolition
Categorizing spikes, plates, clamps and rails in assorted bins HR Safety Training Coordinator local office
Coastal Gulf & International-Beaumont, TX
March 2018 to March 2019
1. Tech support. Managing the equipment and certifications as well as setting inspectors for their safety council training. Fixing their lost and damage equipment, documents, financial legislator. Laborer
Zachry Construction Corporation-Beaumont, TX
September 2017 to May 2018
.
bolier
Crazy Cajuns Restaurant-Beaumont, TX
May 2017 to October 2017
Poor manpower. Over worked and under paid.
Sales Associate
Toys 'R' Us-Beaumont, TX
March 2017 to July 2017
Customer service and cashiers
Sales associate
Journey's
November 2016 to May 2017
Duties:Keep store clean make sure customer are taken care of and can find everything to their liking. And just great customer service is my goal.
Housekeeping
Ermc-Beaumont, TX
March 2016 to November 2016
Duties:Mop sweep dust vacuum and clean windows of entire parkdale mall And just great customer service is my goal.
Package Handler/Driver Helper
Fedex-Beaumont, TX
December 2014 to January 2016
Duties:Load trucks and unload trailor. Operate machinery Makin sure all packages get to their design area. Tugging oversized or weight packages properly on pallets jack Busser
Fuddruckers Worlds Greatest Burgers-Beaumont, TX
February 2015 to August 2015
Duties:Clean dishes bring food you customers help with drink or condiments. Mop sweep, vacuum floors. Make sure customer is satisfied with their meal
Sales associate
Urban Outfitters Inc.-Houston, TX
October 2013 to February 2014
Duties:Keep store clean make sure customer are taken care of and can find everything to their liking. And just great customer service is my goal. Make sure everyone cleaned their assigned section Sales associate
rue21-Beaumont, TX
September 2011 to May 2012
Duties:Keep store clean make sure customer are taken care of and can find everything to their liking. And just great customer service is my goal.
Education
High school diploma in Computer engineering
Texas southern university - Beaumont, TX
August 2012 to February 2014
High school diploma
Central high school
2008 to 2012
Associate's degree
Bachelor's degree
Skills
• associate (3 years)
• GRAPHIC DESIGN (6 years)
• Housekeeping (3 years)
• Sales associate (5 years)
• Construction Laborer
• Office Administration (2 years)
• MANUAL LABOR (10+ years)
• General Labor
• IP addressing (2 years)
• Data network troubleshooting. (2 years)
• TCP/IP (1 year)
• Networking (1 year)
• Subnetting (1 year)
• Handle customer inquiries and complaints. Provide information about the products and services. Troubleshoot and resolve product issues and concerns. Document and update customer records based on interactions. Develop and maintain a knowledge base of the evolving products and services. Qualifications: Ability to build rapport with clients. Ability to prioritize and multitask. Positive and professional demeanor, as well as Excellent written and verbal communication skills (9 years)
• SQL
• Microsoft Office
• Customer Service
• Desktop Support
• Operating Systems
• Active Directory
• LAN
• DNS
• Linux
• Technical Support
• Help Desk
• Microsoft Windows
• WAN
• C/C++
• Software troubleshooting
• Software deployment
• Mechanical knowledge
• Delivery driver experience
• Tow truck
• Commercial driving
• Manufacturing
• Driving
• Manufacturing
• Microsoft Windows Server
• Java
• VPN
• Troubleshooting
• Network Monitoring
• Load Balancing
• Microsoft Exchange
• DHCP
• Microsoft SQL Server
• Employment & labor law
• Cash handling
• System Administration
• Remote Access Software
• Disaster Recovery
• VMWare
• Network Administration
• Accounting
• QuickBooks
• Time management
• Accounting
• QuickBooks
• Network Engineering
• Box truck
• Warehouse experience
• Accounts receivable
• Medical billing
• Mac OS
• Computer hardware
• Technology management
• Recruiting
• Quality assurance
• ServiceNow
• IT support
• Hotel experience
• Guest services
• Hospitality
• English
• ERP systems
• Forklift
• Computer literacy
• Computer skills
• Typing
• Communication skills
• Windows
• Typing
• Human resources (2 years)
• Office experience (4 years)
• IDS
• IDS
• Customer support
• Information Security
• SCCM
• GitLab (Less than 1 year)
• Kotlin (Less than 1 year)
• Trello (Less than 1 year)
• Android development (1 year)
• Telecommunication
• Excavator
• Driving
• Security
• Customer service
• Guest services
• Leadership
• Sales
• Customer relationship management
• Typing
• Supervising experience
• Telecommunication
• Human resources
• Hotel experience
• Computer hardware
• Windows
• Operating systems
• Remote access software
• Analysis skills
• Construction
• Android
• Manufacturing
• Computer networking
Languages
• English - Expert
Certifications and Licenses
Drivers License
TWIC Card
BLS Certification
CCNA
CCENT
Driver's License
Non-CDL Class C
Assessments
Technical support: Customer situations — Proficient July 2021
Responding to technical support situations with sensitivity Full results: Proficient
Basic mechanical knowledge — Proficient
July 2021
Understanding and applying mechanical concepts and processes Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Skills:
Travel, attraction, events, Graphic DESIGN, HOUSEKEEPING, MANUAL LABOR, MICROSOFT OFFICE, SALES, SALES ASSOCIATE, SALES REPRESENTATIVE, WAITER, Microsoft Word, Microsoft Outlook, OSHA Regulations, Ability to read maps and use GPS systems. Perform a variety of tasks as a member of the Installation Team. Technically advance travel events
Contact this candidate