Customer Service Sales Assistant

Driving Licence: AM

Driving Licence: B

Ouissal Lefdali

Date of birth: 02/03/2004 Nationality: Italian, Moroccan Gender: Female Phone number:

+39-388******* (Mobile) Email address: *******.*******@******.*** I am a 21 years old woman living in Italy, motivated and detail-oriented customer service professional with 3years' of experience leading small and large teams in fast-paced environments. Track record of success in coaching, motivating, and guiding team members to achieve business and personal goals. Equipped to optimise internal processes by transforming insights into strategic business actions with strong problem-solving, communication, and interpersonal skills.

12/11/2022 – 05/06/2023 Milan

SALES ASSISTANT PRIMARK

- maintenance of computers

- relations with clients

- coaching junior's

-organizing

-Cashier

CURRENT Milan

SALES ASSISTANT STROILI S.P.A

Mother tongue(s): ITALIAN ARABIC

Other language(s):

UNDERSTANDING SPEAKING WRITING

Listening Reading Spoken production Spoken interaction ENGLISH C2 C2 C2 C2 C2

FRENCH B2 B1 A2 A2 A1

Levels: A1 and A2: Basic user; B1 and B2: Independent user; C1 and C2: Proficient user CURRENT Milano

BACHELOR DEGREE Università cattolica del sacro cuore Website https://www.unicatt.it/

ABOUT ME

WORK EXPERIENCE

LANGUAGE SKILLS

DRIVING LICENCE

EDUCATION AND TRAINING

Traveling

Art

Nature

Microsoft Office package: Microsoft Word, Excel, PowerPoint, Access Video Conferencing (Zoom, Teams, Skype, Webex) - Advanced Google meet, Microsoft powerpoint Social Media including Facebook, WhatsApp and Twitter Emphatic,problem solving,analytical,customer service,target driven HOBBIES AND INTERESTS

DIGITAL SKILLS

COMMUNICATION AND INTERPERSONAL SKILLS

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